
Central Support Analyst
1 day ago
Join to apply for the Central Support Analyst - Client Concierge - Remote role at OccamStrata.
Base pay range
This range is provided by OccamStrata. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Us
OccamStrata is a leading provider of property management services, specialising in the management of owners corporations. We eliminate the stress and complexity of body corporate management through tailored expert advice and personalised services. Our strong reputation in commercial and residential body corporate administration is built on our commitment to communication, transparency, honesty, and responsiveness. We create communities worth living in by ensuring your property operates smoothly and efficiently.
About The Role
As a Central Support Analyst, you will play a key role in delivering high-quality operational support services to the organisation and its clients. You will be responsible for executing a range of client concierge and account maintenance requests with accuracy and professionalism, while also managing inbound reception calls and coordinating follow-up actions across relevant teams. This is a client-facing support role that requires attention to detail, strong communication skills, and a commitment to service excellence.
Responsibilities
- Execute general account maintenance requests in a timely and accurate manner, in line with internal procedures and client expectations.
- Act as a central point of contact for inbound reception calls, ensuring they are answered promptly, courteously, and directed to the appropriate team or individual.
- Maintain up-to-date and accurate logs of tasks and communications using the company's systems.
- Coordinate with internal stakeholders to resolve client queries and ensure service continuity.
- Support ad-hoc administrative tasks as required by the Central Support team or other departments.
- Identify and escalate urgent or complex issues to the appropriate parties in a timely manner.
- Assist in documenting and improving standard operating procedures related to reception and client concierge support services.
Key Requirements
- Prior experience in a customer service, administration, or operations support role.
- Strong verbal and written communication skills.
- High level of accuracy and attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Comfortable working in a fast-paced, process-driven environment.
- Proficient in using common office software and CRM or task management systems.
- Demonstrated professionalism, discretion, and reliability.
Desirable
- Experience working in property, strata, facilities management, or professional services environments.
- Knowledge of client onboarding and account maintenance best practices.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Administrative
Industries
- Leasing Non-residential Real Estate, Financial Services, and Outsourcing and Offshoring Consulting
-
Decision Support Sr Analyst
4 weeks ago
Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full timeDecision Support Sr Analyst page is loadedDecision Support Sr AnalystApply locations PHL-RE Shared Services-Manila time type Full time posted on Posted Yesterday time left to apply End Date: August 15, 2025 (2 days left to apply) job requisition id R99553The Decision Support Senior Analyst (Senior Financial Planning Analyst) will play a critical role in the...
-
Manila, National Capital Region, Philippines DXC Technology Full timeSAP HCM/SuccessFactors Employee Central Payroll ConsultantDXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70+ countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver...
-
Corporate Actions Client Support Senior Analyst
4 weeks ago
Manila, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full timeCorporate Actions Client Support Senior Analyst (EMEA Shift)Join to apply for the Corporate Actions Client Support Senior Analyst (EMEA Shift) role at The Depository Trust & Clearing Corporation (DTCC)Corporate Actions Client Support Senior Analyst (EMEA Shift)3 days ago Be among the first 25 applicantsJoin to apply for the Corporate Actions Client Support...
-
Risk Analyst
3 weeks ago
Manila, National Capital Region, Philippines Macquarie Bank Limited Full timeRisk Analyst | User Access Management (Fixed Term Contract)Join our Central Controls team in Manila, where you will have a unique opportunity to extend and apply your User Access Management expertise to our Commodities and Global Markets business. This role is a fixed term contract.At Macquarie, our advantage is bringing together diverse people and...
-
Central Receiving Operations Coordinator
5 days ago
Manila, National Capital Region, Philippines beBeeOperations Full timeSupply Chain Operations CoordinatorAbout the RoleWe are seeking a diligent and organized individual to join our operations team, playing a crucial role in the efficient and secure management of receiving and scrap processes.This position is vital for ensuring the accuracy of incoming shipments, proper handling of materials, and maintaining the integrity of...
-
HR Governance Senior Analyst
4 weeks ago
Manila, National Capital Region, Philippines ESR Healthcare Full timeHR Governance Senior Analyst (EMEA Shift) manila ph Experience level:Mid-senior Experience required:2 Years Education level:Bachelor's degree Job function:Human Resources Industry:Financial Services Compensation:NA Total position:1 Relocation assistance:No Visa sponsorship eligibility:No JOB DESCRIPTION:As a member of the HR Governance, the Senior Analyst...
-
Senior CloudOps Support Analyst
8 hours ago
Manila, National Capital Region, Philippines Tyler Technologies Full timeJoin to apply for the Senior CloudOps Support Analyst role at Tyler TechnologiesGet AI-powered advice on this job and more exclusive features.DescriptionWhy Join Us? At Tyler Technologies, we're building the next generation of ERP solutions to power Connected Communities helping local governments and school districts centralize data and streamline their...
-
Private Data Analyst
4 weeks ago
Manila, National Capital Region, Philippines Nasdaq, Inc. Full timeWhen you work at Nasdaq, you're working for more open and transparent markets so that more people can access opportunities. Connections can be made, jobs can be created, and communities can thrive. We want all our employees to have access to opportunity, too. That means planning for career growth, ensuring you have the tools you need, and promoting an...
-
SOC Analyst
4 weeks ago
Manila, National Capital Region, Philippines Cato Networks Full timeAt Cato Networks, we have a team of veteran technology and security experts, looking to change the world. We believe that while good engineers can create simple solutions for complex problems, great engineers can make complex problems – simple.Welcome to the future of cloud networking and securityCato Networks is the first company to converge enterprise...
-
Control Analyst/Associate
3 days ago
Manila, National Capital Region, Philippines Macquarie Group Full timeControl Analyst/Associate | Central ControlsJoin our Central Risk & Controls team in Manila, which is part of the wider Non-Financial Risk team, where you will deliver an exciting and transformative program of work within the Commodities and Global Markets business.At Macquarie, our advantage is bringing together diverse people and empowering them to shape...