Business Manager, Group Capability Centre

1 week ago

Makati City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

Select how often (in days) to receive an alert:

Business Manager, Group Capability Centre

Department: GCC MNL - COO Functions

Division: Group Capability Centre - Management Fun

Location: Makati

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Manager - Group Capability Centre (GCC) you'll play a key role in helping ensure that appropriate support and alignment are in place to enable the GCC and its businesses to meet their goals and objectives in an effective and efficient manner, within the following scope:

  • Business development - Ensure GCC is well managed including identification of opportunities to enhance central process to benefit GCC and head office stakeholders.
  • Stakeholder management - Point of contact for GCC Leadership Team, business support teams within the GCC, business support functions within head office, represent GCC on working groups.
  • Central logistics management - Co-ordinate with local teams to arrange leadership planning days, schedule speakers and maintain central document storage.
  • Strategic Planning - Ensure GCC KRAs, Strategy and Vision, OKRs are documented and stored in an accessible manner.
  • Reporting, Insights & Analytics – Provides insights and analytics capability to support the business in the delivery of its objectives

Role Type: Permanent, Full-time
Role Location: Makati or Quezon City
Work Hours: Dayshift

What will your day look like?

As a Business Manager, you will:

  • Work with various teams that support the aforementioned scope, ensuring they work cohesively to enable the business to achieve its objectives.
  • Drive and support change and other priorities of the GCC in an effective and efficient manner, ensuring a strategic approach in the delivery.
  • Deliver key and strategic initiatives for the GCC.
  • Develop and manage effective relationships with senior stakeholders both within and outside the GCC, as relevant.
What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Business Management experience in a senior capacity working for a Capability Center, Service Center or BPO and/or management consultant experience or internal consulting team at a large firm.
  • Good stakeholder management and influencing skills (particularly with senior stakeholders). Has the experience to drive results through matrix teams and ability to work in a changing environment.
  • Experience in project management and tools, agile methodology, tools and techniques, design and solutions architecture. With solid reporting and analytical skills.
  • Highly organised, and has strong attention to detail.
  • Has complex problem solving, communications and analytical skills. Good PowerPoint and Excel skills.
  • Has experience in business development and strategic initiatives with the ability to provide strategic lens and direction in the delivery of outcomes.

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manila play a critical role in executing our strategy and deliver what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can 'make work, work for them'.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/. You can apply for this role by visiting ANZ Careers and searching for reference number 83535.

Job Posting End Date
#J-18808-Ljbffr

  • Business Manager, Group Capability Centre Leader

    7 days ago

    Makati City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    At Australia and New Zealand Banking Group Limited, we're shaping a world where people and communities thrive. Driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About UsWe provide banking and financial services and operate across more than 30 markets. We are among the top 4 banks in Australia, the...

  • Group Capability Centre Manager Role

    7 days ago

    Makati City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong. Our team in Manila plays a critical role in executing our strategy and deliver what matters most to our customers and the bank.About the JobThis is a permanent full-time role, located in Makati or Quezon City, with dayshift work hours. You will work...

  • Senior Business Operations Manager

    7 days ago

    Makati City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    In this role, you will be responsible for driving business development, stakeholder management, central logistics management, strategic planning, and reporting insights analytics capability to support the business in the delivery of its objectives.About the RoleYou will play a key role in helping ensure that appropriate support and alignment are in place to...

  • Operational Excellence Manager

    7 days ago

    Makati City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    In this role, you will be responsible for driving business excellence, stakeholder engagement, operational efficiency, and strategic planning to support the business in the delivery of its objectives.About the RoleYou will play a key role in helping ensure that appropriate support and alignment are in place to enable the Group Capability Centre and its...

  • Senior Finance Manager

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full time

    Get AI-powered advice on this job and more exclusive features.Connecting Top Talent with Leading OpportunitiesJardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office...

  • Capability Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert:Capability AnalystDepartment: Divisional Performance & ExecutionDivision: Australia CommercialLocation: MakatiAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a...

  • IT Product Analyst Contact Centre

    2 weeks ago

    Makati City, National Capital Region, Philippines Royal Caribbean Group Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Royal Caribbean Group.Responsibilities:Collaborate with stakeholders, including Contact Centre, Digital, Ecommerce, and IT Teams, to gather and document detailed business and technical requirements.Analyse and translate business needs into clear and actionable...

  • Senior IT Analyst

    9 hours ago

    Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full time

    Jardine Service Centre Philippines is committed to providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities.Job RoleThe Senior Service Desk Analyst will be responsible for managing all aspects of IT support and ensuring smooth operations of the IT infrastructure.This role requires a...

  • Information Assurance Professional

    6 days ago

    Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full time

    About Jardine Service CentreJSC is an organization fully owned by Jardine Matheson Group, a diversified Asian-based group with a rich history dating back to 1832. We provide back-office support services to our business units, leveraging process harmonization, state-of-the-art technologies, automation, and process simplification to deliver cost-efficient...

  • Capability Analyst

    2 weeks ago

    Makati City, National Capital Region, Philippines ANZ Full time

    ANZ Makati, National Capital Region, PhilippinesCapability AnalystAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleAs a Capability Analyst, you will be part of a team that will be responsible for the Capability uplift of...

  • Business Capability Architect

    3 days ago

    Makati City, National Capital Region, Philippines RecruiterPH Full time

    About the Role: As our Enterprise Architect, you will have the opportunity to shape the company's technology strategy and lead a team of analysts to develop and implement enterprise architecture solutions.Responsibilities:Develop and implement enterprise architecture solutions that align with the company's business objectivesAnalyze and design architecture...

  • IT Operations Specialist

    9 hours ago

    Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full time

    Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group, a diversified Asian-based group with extensive experience in the region.Job OverviewWe are seeking a skilled Senior Service Desk Analyst to manage all aspects of IT support and ensure smooth operations of our IT infrastructure.This role requires a versatile...

  • Contact Centre Representative

    4 days ago

    Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    About UsWe are Australia and New Zealand's leading banking group, operating across more than 30 markets. With over 2,000 employees in Manila, we play a critical role in executing our strategy and delivering what matters most to our customers and the bank. Our team members embody a growth mindset, flexibility, and inclusivity, making ANZ a great place to...

  • Business Process Enhancement Officer

    1 week ago

    Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    Join Our Team as a Change Management ProfessionalWe're looking for a skilled Change Management Officer to join our Australia Retail team in Quezon City. As a key member of our global team, you'll play a critical role in driving change within the Financial Wellbeing Assist operational team.Your responsibilities will include building and nurturing...

  • Senior Service Desk Analyst

    12 hours ago

    Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full time

    Get AI-powered advice on this job and more exclusive features.Connecting Top Talent with Leading OpportunitiesJardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office...

  • Business Transformation Specialist

    5 days ago

    Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    At Australia and New Zealand Banking Group Limited, we are committed to delivering exceptional financial services across more than 30 markets.We are seeking an experienced Business Transformation Specialist to join our team in Manila. As a pivotal member of our global team, you will be responsible for driving change within our Financial Wellbeing Assist...

  • Customer Experience Advisor

    4 days ago

    Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.About the TeamOur team in Manila plays a critical role in executing our strategy and delivering what matters most to our customers and the bank. We continue to grow our professional services capabilities to...

  • Group Business Development Manager

    4 days ago

    Quezon City, National Capital Region, Philippines Brent Group Of Company Full time

    About UsBrent Group Of Company is a leading organization in the industry, committed to delivering exceptional results and driving business growth. We are seeking a highly skilled Group Operations Manager to join our team and contribute to our success.The successful candidate will be responsible for leading the operations team, developing and implementing...

  • Regional Business Development Manager

    4 days ago

    Makati City, National Capital Region, Philippines Monroe Consulting Group Full time

    About the RoleAs an Account Growth Specialist at Monroe Consulting Group Philippines, you will play a crucial role in driving sales growth and expanding our client's presence in the infrastructure solutions market.The successful candidate will be responsible for creating and executing sales plans to meet annual targets, nurturing relationships with key...

  • Penetration Tester

    5 days ago

    Mandaluyong City, National Capital Region, Philippines Jardine Service Centre Full time

    Direct message the job poster from Jardine Service CentreHiring: IT Roles, Accounting roles (Entry to Managerial), Commercial/Finance Data Analyst, BDM/Account Manager, FINRA (7 & 24)Jardine Service Centre (JSC) Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the...