it managed services associate

4 weeks ago


Pasig, National Capital Region, Philippines BizSolv Asia Full time
Job Title: IT MANAGED SERVICES ASSOCIATEQUALIFICATIONS
  • Project Management
  • Basic troubleshooting (Traceroute or Ping)
  • IT graduate and IT knowledgeable
  • Fresh graduate or with 1-2 years experience.
RESPONSIBILITIES
  • Oversee diverse tech projects, from small to large-scale regional efforts.
  • Collaborate with business units for IT solutions, funding, and management.
  • Assess business needs, identify IT solutions, and drive continual improvement.
  • Analyze recurring issues, perform RCA, and lead resolution efforts effectively.
  • Manage maintenance, implement IT changes, and handle change management tasks.
  • Conduct IT governance, including compliance reviews of devices and server rooms.
  • Create and maintain technical documentation, job aids, and troubleshooting guides.
  • Ensure CMDB accuracy as part of service asset & configuration management.
EXPERTISE:
  • ITIL Practices
  • Project Management
  • Proactive Teamwork
  • Analytical Skills
  • Emerging Technologies

Location: BGC (TAGUIG)

If you're interested, send your resume to rcruga@bizsolvasia.com or fill up details below.

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