
it managed services associate
4 weeks ago
- Project Management
- Basic troubleshooting (Traceroute or Ping)
- IT graduate and IT knowledgeable
- Fresh graduate or with 1-2 years experience.
- Oversee diverse tech projects, from small to large-scale regional efforts.
- Collaborate with business units for IT solutions, funding, and management.
- Assess business needs, identify IT solutions, and drive continual improvement.
- Analyze recurring issues, perform RCA, and lead resolution efforts effectively.
- Manage maintenance, implement IT changes, and handle change management tasks.
- Conduct IT governance, including compliance reviews of devices and server rooms.
- Create and maintain technical documentation, job aids, and troubleshooting guides.
- Ensure CMDB accuracy as part of service asset & configuration management.
- ITIL Practices
- Project Management
- Proactive Teamwork
- Analytical Skills
- Emerging Technologies
Location: BGC (TAGUIG)
If you're interested, send your resume to rcruga@bizsolvasia.com or fill up details below.
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