Talent Acquisition Assistant

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Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly motivated and experienced Talent Acquisition Assistant to join our dynamic HR team. The ideal candidate will provide essential support in the recruitment and hiring process, ensuring a seamless and positive experience for both candidates and internal stakeholders. The Talent Acquisition Assistant will play a crucial role in administrative tasks, candidate communication, and maintaining accurate records to contribute to the success of our talent acquisition initiatives.

Key Responsibilities

1. Assist in scheduling interviews, coordinating with hiring managers and candidates.
2. Manage the recruitment inbox, responding to candidate inquiries and forwarding relevant information.
3. Organize and maintain recruitment records, ensuring data accuracy and compliance.
4. Communicate with candidates regarding interview schedules, status updates, and necessary documentation.
5. Provide a positive and professional experience for candidates during the recruitment process.
6. Utilize applicant tracking systems (ATS) to manage candidate applications and update recruitment statuses.
7. Ensure timely and accurate data entry to support recruitment reporting.
8. Build and maintain a network of potential candidates for current and future hiring needs.
9. Screen resumes, conduct phone and in-person interviews, and assess candidates against job requirements.
10. Promote the company's employer brand to attract top talent.
11. Develop and maintain positive relationships with candidates, ensuring a positive candidate experience.
12. Ensure compliance with all relevant employment laws and regulations.
13. Promote diversity and inclusion initiatives in the recruitment process.
14. Conduct criminal background checks and drug screens.
15. Perform administrative tasks in support of hiring quality candidates promptly.
16. Complete daily and weekly reports on recruitment activities.
17. Maintain employment records for future reference.

Candidate Qualifications

Wonder if you are a good fit for this position? All positive and driven applicants are encouraged to apply. The ideal candidates are highly motivated and dedicated, possessing the following qualities:

• Bachelor's degree in human resources, or equivalent experience.
• Strong knowledge of recruitment best practices and employment laws.
• Excellent interpersonal and communication skills.
• Strong attention to detail.
• Follow process guidelines.
• Exceptional time management skills.
• Self-motivated.
• Advanced skills with MS Office tools.
• Takes ownership of duties and tasks as assigned.
• Ability to manage highly confidential information.
• Impeccable attendance.
• Call Center experience is preferred but not necessary.

Compensation Details

Want an employer that values your contribution? At MCI, we believe your hard work deserves recognition and reward. Our compensation and benefits packages are competitive and designed to grow with you. Starting compensation is based on experience, with various benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We offer benefits that support work-life balance and personal growth, including:

• Paid Time Off and holidays.
• Incentives & rewards through contests with cash bonuses, electronics, vacations, and cars.
• Health benefits including medical, dental, and vision coverage.
• Retirement savings programs.
• Disability and life insurance options.
• Opportunities for career growth and internal promotions.
• Paid training to develop new skills.
• A fun, engaging work environment with a casual dress code.

Physical Requirements

This role is primarily sedentary, requiring long periods of sitting/standing while using a computer and telephone headset. Occasional movement around the office may be necessary, with the ability to lift up to 40 pounds.

Conditions of Employment

• Must be authorized to work in the country.
• Willingness to submit to background checks and drug screening.

Equal Opportunity

MCI is committed to diversity and provides equal employment opportunities. We do not discriminate based on age, race, gender, disability, or other protected characteristics. We also consider qualified applicants with criminal histories in accordance with laws.

About MCI

MCI specializes in CX and DX solutions, offering BPO, staff augmentation, contact center services, and IT services. Recognized as a fast-growing company, MCI operates multiple facilities across North America and abroad, employing over 10,000 talented individuals.

Additional Information

This job description provides a general overview and is not exhaustive. The employer reserves the right to revise this description and terminate employment at any time.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Human Resources
• Industries: IT Services and Consulting

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