Call Center Team Lead

Staff4Me is currently seeking an experienced and highly organized Call Center Manager to join our team. As the Call Center Manager, you will be responsible for overseeing the day-to-day operations of our call center, ensuring high-quality customer service delivery. You will lead a team of call center representatives, monitor and analyze call center metrics,...

OverviewAbout the Position: Customer Service Team Lead (Cebu) | OnsiteWork Environment: Onsite (Cebu)Shift: Flexible, no fixed scheduleBenefitsGenerous Paid Time Off, including holidaysHMO health insurance (coverage for the employee plus one free dependent)Clear opportunities for career growth within the companyCompetitive salary packageResponsibilitiesLead...

TASQ is seeking a call center trainer to immediately fill an on-site position.The preliminary pre-screening interview will be conducted via phone.**Job Title: Call Center Trainer (Cebu)****Work Setup:** On-site in Cebu City**Shift:** 1 PM - 10 PM, Monday to Friday (Set Schedule)**Requirements:**- A minimum of 2 years of experience as a Call Center Trainer in...

**Now Hiring: Call Center Representatives Fluent in English - Cebu City (On-Site)**TASQ is currently looking for call center representatives for on-site roles in Cebu City. Please ensure your phone is available, as preliminary interviews will be conducted via phone.Applicants must be able to complete the rest of the recruitment process on site in Cebu City...

Staff4Me is currently seeking an experienced and highly organized Operation Project Manager/Call Center Manager to join our team. As an Operation Project Manager/Call Center Manager, you will be responsible for overseeing the operations and performance of our call center, ensuring efficient and effective customer service delivery. This is a pivotal role that...

"Job Responsibilities:provide excellent customer service to existing clientsanswer customer support calls update client database whenever necessarypromote other products & services whenever necessaryJob Qualifications:with or without call center experiencehigh school diploma or equivalent; additional education or training in customer service is a...

TASQ is looking for English-speaking call center agents who have a minimum of one year of experience with GDS systems (specifically Amadeus, Sabre, and Apollo) for on-site roles in Cebu City.Interviews will be held over the phone, so please make sure your phone line is accessible.**Requirements:**- High school diploma or senior high school diploma is...

About the Job: Team Lead—Healthcare (Cebu) Shift Schedule | Rest Days: US Business hours; Weekends offType of Support: Voice Work Arrangement: Onsite (Cebu) Educational Requirement:  College Graduate Work Experience: 2+ years experience as a team lead Preferred Healthcare experience Insurance background, claims processing, US benefits

Support Services Group Call Center Team LeadSupport Services Group is seeking a highly energetic and collaborative Team Lead. This role reports to the Operations Manager or as designated by the Director of Operations.The ideal candidate should have excellent written and verbal communication skills and the ability to liaise effectively with client...

Job Description:We are seeking a highly skilled and dedicated Medical Call Center Agent to join our team. As a Medical Call Center Agent, you will be responsible for providing exceptional customer service to clients, responding to inbound calls, making outbound calls, and supplying EMR notes on all calls conducted.Responsibilities:Answer inbound calls and...