Account Mgr 1

2 days ago

Taguig, National Capital Region, Philippines IQVIA Full time
Overview

The Account Manager 1 is responsible for ensuring client loyalty by working with customers to ensure a successful business partnership with IQVIA. Through project management and collaboration this position is responsible for the day-to day activities in support of assigned clients with a focus on exemplary service and delivery of contracted business.

Responsibilities
  • Understands client's needs, helps identify and resolve issues, builds and maintains positive client relations.
  • Serves as the client's contact for their assigned brand(s), home office, and/or business unit
  • Develops and delivers client reports and reviews with Director/Account Management as appropriate
  • Manages and delivers consistently on commitments and results which are based on client and management expectations
  • Leads internal and external meetings
  • Works cross functionally with Operations, Finance and IT department to meet client's needs
  • Works with little supervision and direction, although may be provided with incremental support based on complexity of client request
Qualifications
  • Bachelor's Degree Req
  • At least 1 to 2 years of related client service/account management experience
  • Experience in the Pharmaceutical space required
  • Proficiency in Excel, word, PPT, Centris, & EFX (or the equivalent)
  • Excellent Communication skills
  • Willing to work in graveyard shift
  • Amenable to work in Mckinley, Taguig

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. Learn more at

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