Network Operations Analyst

3 weeks ago


Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

Network Operations Analyst page is loaded

Network Operations AnalystPostuler locations Quezon City time type Temps plein posted on Publié il y a plus de 30jours time left to apply Date de fin: 31 juillet 2025 (Il reste 21jours pour postuler) job requisition id JR

The Network Operations Analyst position at Manulife's Global Operations Command Center offers a fantastic opportunity to be at the forefront of maintaining and enhancing our network infrastructure. This role is crucial to our mission of ensuring seamless operations by proactively reducing P1/P2 incidents through vigilant monitoring and regular health checks. By joining our team, you will gain hands-on experience in a dynamic environment, collaborate with industry experts, and access extensive training resources that support both professional growth and personal well-being.

Position Responsibilities:

  • Monitor infrastructure components both on-premises and in the cloud.
  • Provide 24/7 operational services in collaboration with the team.
  • Assist Infrastructure, DevOps, and Application teams with 24/7 monitoring and basic troubleshooting.
  • Resolve incidents within SLA timelines, including automating and improving existing processes.
  • Offer 1st level support for network infrastructure issues related to switches, routers, firewalls, load balancers, and access points.
  • Manage third-party vendors, including Telcos, to ensure timely incident resolution.
  • Conduct daily network health checks and basic maintenance plans.

Required Qualifications:

  • At least 2 years of experience in the IT field, preferably in managing network infrastructure and security operations.
  • Solid experience in supporting complex network environments, with strong knowledge in routing and switching technologies like BGP and OSPF, and various network security technologies and systems and must have experience with firewalls and Cisco.
  • Bachelor's degree in Information Technology, Computing, or a related field.
  • No licenses required.
  • Work Arrangement: Full On-Site
  • Shift schedule: Rotating shifts to cover 24/7 operations (Day/Mid/Night)

Preferred Qualifications:

  • Familiarity with Cisco, Palo Alto, CheckPoint, MS certification (desired but not required).
  • Experience with ITIL processes and ServiceNow tool.
  • Strong hands-on experience in end-to-end management, troubleshooting, and problem-solving across multiple platforms.
  • Experience with platforms such as Cisco networking, Palo Alto, CheckPoint, Fortigate firewalls, F5 Load balancer, Azure Cloud, Zscaler, Aruba, and SDWAN infrastructure.

When you join our team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l'adresse .

Manuvie est un employeur qui souscrit au principe de l'égalité d'accès à l'emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d'attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d'un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitable s , et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l'ascendance, du lieu d'origine, de la couleur, de l'origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l'orientation sexuelle, des caractéristiques génétiques, du statut d'ancien combattant, de l'identité de genre, de l'expression de genre, de l'âge, de l'état matrimonial, de la situation de famille, d'une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d'éliminer les obstacles à l'accès égalitaire à l'emploi. C'est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d'accommodement raisonnable dans le cadre du recrutement, écrivez à .

Modalités de travail

Au bureauEmplois similaires(5)Middleware Operations Engineerlocations Quezon City time type Temps plein posted on Publié il y a plus de 30jours time left to apply Date de fin: 30 juillet 2025 (Il reste 20jours pour postuler)Investments Operations Analystlocations 2emplacements time type Temps plein posted on Publié il y a 14 jour(s) time left to apply Date de fin: 30 septembre 2025 (Il reste plus de 30jours pour postuler)Business Systems Analystlocations 2emplacements time type Temps plein posted on Publié il y a plus de 30jours time left to apply Date de fin: 31 août 2025 (Il reste plus de 30jours pour postuler)About Us
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