Recruitment Assistant

2 weeks ago

Manila, National Capital Region, Philippines Staff4Me Full time

We are seeking a proactive, tech-savvy, and personable professional to join our close-knit team in a dynamic, multi-functional role. This position is ideal for a "jack of all trades" who thrives in fast-paced environments and enjoys wearing multiple hats. The primary focus will be oncaregiver recruitment and onboarding, with additional responsibilities inscheduling support,client intake communication, andmarketing research. The ideal candidate is organized, resourceful, and passionate about delivering excellent service to both caregivers and clients.

Key Responsibilities

Recruitment & Onboarding (≈50%)

  • Source, screen, and pre-qualify caregiver candidates using platforms such asApplicantStack,Indeed, and internal referrals.
  • Conduct phone and virtual interviews to assess candidate skills, communication abilities, and overall suitability.
  • Manage candidate follow-up throughout the hiring process to minimize drop-offs and no-shows.
  • Verify employment references and ensure all onboarding documentation meetscorporate and state compliance standards.
  • Maintain accurate and up-to-date records of candidate progress and onboarding status.
  • Collaborate with the HR Manager to coordinate in-person onboarding activities and ensure a smooth transition into the team.

Scheduling Support (≈25%)

  • Review caregiver applications against current shift needs and recommend suitable matches.
  • Communicate with scheduling team to help fill urgent or hard-to-staff shifts efficiently.
  • Provide timely updates and feedback to ensure optimal caregiver placement and shift coverage.

Intake & Client Communication (≈15%)

  • Answer inbound intake calls and respond to web-based inquiries during business hours.
  • Collect and document lead information in company systems with attention to detail and accuracy.
  • Deliver empathetic, professional customer service to prospective clients and caregivers, ensuring a positive first impression.

Additional Support (≈10%)

  • Conduct basic marketing research to identify opportunities forcommunity outreach,partnerships, andbrand visibility.
  • Assist with special projects, operational improvements, and administrative tasks as assigned by leadership.
    • Strong interpersonal and communication skills, both verbal and written.
    • Comfortable using recruitment platforms, CRM systems, and scheduling tools.
    • Ability to multitask and prioritize in a fast-paced environment.
    • Detail-oriented with a commitment to accuracy and compliance.
    • Experience in healthcare, staffing, or customer service is a plus.
    • Proficiency in Microsoft Office and virtual communication platforms (e.g., Teams, Zoom).
      • A collaborative and supportive team culture.
      • Opportunities for professional growth and cross-functional learning.
      • The chance to make a meaningful impact in the lives of caregivers and clients.
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