Sales Development Coordinator

Job Summary:
B2B sales, driven mainly by inbound calls and hot leads.
Strong earning potential and a standout service to sell
With 99.9% of our clients satisfied, you'll be offering a service that clients genuinely value.
Generous bonuses paid on top of the hourly rate.

We're on a mission to find a dynamic and professional Sales Coordinator to lead discovery calls with business owners interested in our services. You'll shine here if you're strong at consultative sales, client coordination, and building relationships. You'll walk warm leads through our recruitment process and help them reach confident, informed decisions about outsourcing. The work is built around trust, a real understanding of client needs, and open, educational conversations - no cold calling required.

Key Responsibilities:

• Lead structured 30-minute discovery calls with prospects who have expressed interest in our services

• Present our process and services with a well-prepared presentation deck

• Ask perceptive, probing questions to learn each client's business, challenges, and specific requirements

• Lay out pricing, timelines, and how our process works clearly in professional English

• Answer client questions, concerns, and objections about remote virtual assistants

• Capture detailed notes on client requirements so the recruitment team gets a smooth handoff

• Follow up by email and phone to keep prospects moving forward

• Coordinate with internal teams for a timely, accurate handoff of client information

• Update conversations and prospect status in our CRM system (Pipedrive)

• Engage warm leads through email, LinkedIn, and referrals

• Keep a professional, consultative approach in every client conversation

Mandatory Requirements:

• Exceptional spoken and written English communication skills

• At least 1 year of experience in customer-facing roles (sales coordination, customer service, account management, appointment setting)

• Strong active listening skills and the ability to take detailed notes while keeping the conversation natural

• Professional phone presence with clear, confident communication

• Highly organized and detail-oriented

• Business acumen and the ability to understand client challenges quickly

• Self-motivated, reliable, and independent; comfortable working with minimal supervision

• Reliable internet connection and a quiet, professional home workspace

• Availability to work US business hours (EST or PST timezone)

• Patient and thorough, making sure prospects fully understand the services before deciding

Preferred Skills:

• Experience leading discovery calls or needs assessments

• Familiarity with recruitment, outsourcing, or the virtual assistant industry

• Experience with the Pipedrive CRM system

• Background in B2B service sales or business development

• Comfortable presenting on video calls (Zoom, Google Meet)

• Ability to handle pricing discussions and objections professionally

• Strong problem-solving skills and emotional intelligence

What Success Looks Like:

• Moving prospects ahead through effective discovery calls

• Keeping client conversations and requirements documented accurately and in order

• Developing and nurturing a pipeline of qualified prospects

• Achieving conversion targets with a consultative approach

• Equipping the recruitment team with clear information for successful placements

Compensation & Growth:

• Competitive hourly rate based on experience and English proficiency

• Performance-based bonuses for completed calls and successful conversions

• Chances for pay increases tied to performance reviews

• A clear career growth path as the company scales

• Potential to step into team leadership

Work Setup:

• Regular team communication through WhatsApp and video calls

• A supportive company culture that values professional growth and honest communication