CRM Data Quality Coordinator
7 days ago
Hybrid - Makati 1-3 Yrs Exp Diploma Full-time
Job DescriptionDescriptionAbout the Company - GR8 Global is a firm forged by an affinity of top 100 accounting firms in the United States with the objective of coming together and redefining the workplace while providing additional value to our partners. We believe that there is a huge pool of talent outside of the US. Our mission is to be a preferred employer in the countries we operate in by bringing together the best talent and matching them with excellent work and growth opportunities based on their core competencies, skill sets, and overall experience and exposure in the different areas of audit, accounting, and similar financial-related areas. We prioritize creating a positive and inclusive workplace culture where all talents are valued and developed.
About the Role - As our client continues to expand, we are seeking a CRM Data Quality Coordinator to be a data support resource person for their marketing, client relationship management (CRM), website, and social media initiatives. This position will have exposure to different departments and the opportunity to contribute to sales and marketing execution across multiple advertising channels and markets.
Responsibilities
- Support the creation and upkeep of accurate contact and account records in the CRM.
- Perform data entry and quality checks to track and manage opportunity progression.
- Identify and correct discrepancies, inconsistencies, and missing information, implementing corrective measures to help maintain data integrity.
- Assist in developing and refining data entry processes to improve efficiency, accuracy, and the overall quality of data management.
- Help define and implement new reports and tracking mechanisms to assist with the ongoing maintenance and movement of data across our systems (prospects, clients, opportunities, contracts, engagements).
- Collaborate effectively with internal teams to verify and update data records, enhancing data quality through effective communication and coordination (including instruction, training).
- Work with internal departments to ensure they have accurate data for programs and initiatives.
Qualifications
- 1-2 years of related data analyst, data coordinator position experience
- Proficiency in Microsoft Dynamics CRM or other CRM tool such as Salesforce
- Strong written and verbal communication competencies, as well as interpersonal skills.
- Attention to detail and organizational skills with the ability to multi-task.
- Ability to work independently.
WFH TECHNICAL REQUIREMENTS:
- Dedicated Home Office Area: Private, quiet workspace
- Business Continuity Plan: Power and Internet Backup is a MUST
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