Risk and Data Analytics Manager

Overview

We are looking for an enthusiastic, highly analytical, and detail-oriented Risk and Data Analytics Manager to join our new business at MBPS. In this role, you will manage members to support Canada Operations in providing risk data analytics and insights, and in execution of the core components of its Operational Risk Management Framework.

Position Responsibilities

• Develop, implement, and maintain automated control testing End User Computing Solutions (EUCS), maintenance of reports in Power BI, Excel and other reporting tools, providing training and support to users on the team.

• Oversee the resolution of platform and data errors, tracking usage, measuring key performance indicators (KPIs), handling ad-hoc reporting requests, creating effective written procedures and documentation as well as playing an active role in the analysis of data.

• Implement Controls for existing EUCS in Canada Operations to ensure designed tools are compliant with the EUCS Standard

• Lead and mentor direct reports in delivering Risk and Control Self-Assessment (RCSA) and risk and control initiatives in Canada Segment.

Required Qualifications

• Bachelor's degree in computer science, Mathematics, Statistics, and/or any relevant field with Business Intelligence

• Minimum of 5 years working experience in Data Analytics, with at least 3 years in a leadership role.

• Strong critical thinking, analytical skills, and ability to review patterns in large data sets.

• Experience in business intelligence tools (Tableau, SAP Lumira, IBM Cognos), particularly Microsoft Power BI.

• Experience with reporting / query tools (SQL, SSRS, Query, MS Access or similar).

• Experience with Python.

• Experience visualizing data in Excel, Power Point, and Power BI.

• Experience in Risk and Control Self-assessment (RCSA) and other related Operational Risk tools.

Preferred Qualifications

• Ability to identify and articulate risk and impact to the business and challenge the status quo for the right reasons.

• Ability to assimilate and interpret risk data to reach conclusions regarding the type and level of risk across the business.

• Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities.

• Independently motivated to find new ways to address issues, confront barriers and seek out information for the benefit of the business.

• Ability and confidence to ask pertinent questions and adjust thinking when new facts are found.

• Strong verbal and written communication skills.

When you join our team

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid

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