Information Technology Project Manager

2 weeks ago

Manila, National Capital Region, Philippines Philotech Full time

We are a leading IT Cybersecurity company focused on protecting organizations from evolving cyber threats. Our mission is to safeguard data, maintain secure networks, and provide innovative cybersecurity solutions to our clients. We are seeking a skilled IT Technician to join our team and contribute to our IT infrastructure, support services, and cybersecurity initiatives.

Job Description:

As an IT Technician manager, you will be responsible for managing and maintaining and supporting the company's internal IT systems, troubleshooting hardware and software issues, and assisting with network security operations. You will collaborate with the IT and cybersecurity teams to ensure seamless operation of systems and assist with onsite and remote client projects. The role requires a high level of technical proficiency, problem-solving skills, and the ability to travel to client sites when necessary.

Duties and Responsibilities:

  • Provide technical support for desktops, laptops, servers, and network systems.
  • Troubleshoot hardware, software, and network issues.
  • Assist in the maintenance and management of internal IT infrastructure.
  • Support the deployment of cybersecurity tools and security patches.
  • Install, configure, and update system software and hardware.
  • Monitor system performance and provide proactive solutions for optimization.
  • Collaborate with the cybersecurity team to ensure systems are secure and compliant with policies.
  • Maintain documentation of system configurations, network layouts, and changes.
  • Participate in IT projects, including network upgrades, security audits, and client deployments.
  • Travel to client sites to provide technical support, implement solutions, and conduct installations when necessary.

Must-haves:

  • 10 years of relevant IT experience, preferably in an IT services environment.
  • Strong knowledge of computer hardware, software, and network systems.
  • Familiarity with cybersecurity principles, tools, and practices is a plus.
  • Experience with troubleshooting and resolving system issues.
  • Proficiency in Windows, macOS, and Linux operating systems.
  • Understanding of networking protocols and devices (routers, switches, firewalls).
  • Ability to work independently and as part of a team.
  • Excellent communication and problem-solving skills.
  • Willingness to travel for onsite client support.
  • Microsoft 365 Certified: Administrative Expert

Nice-to-haves:

Preferred Certifications (Not Mandatory):

  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • Microsoft Certified: IT Support or Systems Administrator

NOTE: We prefer somebody who is mid-level to senior level that has experience working in IT and prefer also knowledgeable with cybersecurity in IT work because cybersecurity is an important part of IT management for computer systems and customer data.

Employment type: Full-time

Work Setup: Onsite

Office Location: The office will be located at Wilcon Depot (IT Hub), Chino Roces, Makati.

Seniority level: Mid-Senior level

Job function: Project Management and Information Technology

Industries: IT Services and IT Consulting

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