Principal Consultant

2 weeks ago

Manila, National Capital Region, Philippines Infor Inc. Full time

Infor's Advanced Services Practice is seeking experienced techno-functional Principal consultants to be part of our fast-growing team in Manila, Philippines. As an RPA consultant, you'll play a pivotal role in creating and delivering cutting-edge enterprise applications and automations using Infor's AI, RPA, and OS platform technology. Your mission will be to identify innovative use cases, develop proof of concepts (PoCs), and deliver enterprise automation solutions that elevate workforce productivity and improve business performance for our customers.

Principal Consultants play a crucial role in ensuring customer success, offering technical leadership and sales support throughout the customer engagement lifecycle.

A Day in The Life Typically Includes:

  • Understand customer requirements and provide technical expertise during the sales process.
  • Conduct workshops and discovery sessions to support the innovation adoption / digital transformation agenda by successfully identifying use cases.
  • Develop and present solution proposals, including architecture diagrams, implementation plans, and cost estimates.
  • Participate in customer meetings and presentations to articulate the value and benefits of proposed solutions.
  • Lead the design and architecture of comprehensive solutions that meet customer needs and align with industry best practices.
  • Oversee the implementation of solutions, ensuring they are delivered on time, within scope, and within budget.
  • Provide technical guidance and mentorship to project teams, ensuring high-quality deliverables.
  • Act as the primary technical point of contact for customers throughout the engagement lifecycle.
  • Ensure customer satisfaction by delivering solutions that meet or exceed expectations and address any technical issues.
Required skills:
  • Minimum 12 years of experience in enterprise software solutions, preferably with Infor products.
  • Experience in intelligent automation, RPA, and AI/ML will be an advantage.
  • Industry experience in at least one of the following industries: Healthcare, Distribution, Industrial Manufacturing and/or Food and Beverage.
  • Deep understanding of ERP / enterprise applications, business processes and automation.
  • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • Proven track record of successfully leading and delivering large-scale complex projects.
  • Ability to engage with customers and understand their requirements.
  • Ability to work collaboratively across teams and manage multiple priorities.
  • Bachelor's or Master's degree in Computer Science or related field.
Preferred Qualifications:
  • Prior experience in Infor CloudSuites, Infor OS, RPA or AI would be an advantage.
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