Sr. HR Operations Specialist

1 week ago

Makati City, National Capital Region, Philippines RISE Internet Full time

The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.

From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers in Cebu, Manila, and Davao. Our business customers come from varying industries, such as real estate, IT, and business process outsourcing, to name a few. Nonetheless, they all have one thing in common: they require high-quality service and great customer support.

To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients. Together, we operate GetaFIX, the biggest Internet eXchange in the Philippines that helps the efficiency of content and connectivity in the country. We also operate Open Access Network, a Fiber as a Service offering that helps reduce complexity for developers and telecommunication companies while increasing customer satisfaction.

Throughout the group, we foster a performance-based culture, where team members are encouraged to take ownership and exceed expectations for their projects. We practice transparency by conducting regular check-ins and quarterly performance reviews, which helps us achieve goals and continuously advance together. We promote work-life balance and have team activities, such as monthly get-togethers to celebrate our wins, and sponsor work-related training and conferences.

Be part of a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct. Be rewarded with great colleagues, a supportive environment, a competitive salary, and a compensation package that includes HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us.

Duties & Responsibilities

  • Ensure timely and accurate responses to employee queries, requests, and concerns
  • Conduct employee offboarding and help organize training and development initiatives
  • Ensure a positive employee experience by addressing HR operational issues and guiding them through corrective actions
  • Help maintain and update policies, procedures, and knowledge bases to ensure current and future best support for employees
  • Ensure human resources records are updated and compliant with relevant laws and regulations
  • Act as a subject-matter expert in terms of HR-related policies and procedures
  • Help manage end-to-end employee life cycle, including but not limited to performance management, compensation, benefits, and leave
  • Manage and maintain internal HR systems, records, trackers, and databases
  • Lead HR automation initiatives and build HR tools to enhance process efficiencies
  • Serve as the team's point of contact in the absence of the HR Operations Lead
  • Generate official internal documents such as promotion letters, appointment letters, transfer letters, and such
  • Ensure data integrity by updating all HR systems to reflect personnel movements and changes
  • Collaborate with outside vendors, upper management, and employees
  • Support administration and implementation of HR processes and procedures, ensuring adherence to workplace policies
  • Participate in developing organizational guidelines and procedures
  • Continuously work with the team to create and improve internal processes and procedures
  • Monitor key HR metrics and recommend new benefits and software to address personnel needs
Hiring Process

Our team recognizes the importance of your candidacy, and we want to ensure that your application receives the attention it deserves. We aim to give our applicants a good experience by being timely, efficient, and direct. Rest assured that your application will be carefully reviewed and processed promptly.

Privacy Statement

RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by RISE with third party service providers to serve lawful purposes, for RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read RISE's privacy policy and fully understand your rights to access, correct or withdraw your information anytime.
#J-18808-Ljbffr

  • Sr. HR Operations Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines RISE Full time

    The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.From very humble beginnings and with a desire to carry out our mission, we have grown to serve business and wholesale customers...

  • HR Operations Specialist Lead

    1 week ago

    Makati City, National Capital Region, Philippines RISE Full time

    Rise is a mission-driven business that aims to accelerate internet access in the Philippines. We are looking for an experienced HR Operations Specialist to join our team.The successful candidate will be responsible for ensuring timely and accurate responses to employee queries, requests, and concerns. This includes conducting employee offboarding and helping...

  • Operations HR Manager

    1 week ago

    Makati City, National Capital Region, Philippines RISE Full time

    We are seeking a highly organized and detail-oriented HR Operations Specialist to join our team at Rise. The ideal candidate will have experience in HR operations and be able to prioritize tasks effectively.The successful candidate will be responsible for ensuring that all HR processes are running smoothly, including employee onboarding and offboarding,...

  • Sr. HR

    2 weeks ago

    Makati City, National Capital Region, Philippines The VITO Group Full time

    Job Responsibilities:End to end recruitmentTraining & DevelopmentPerformance ManagementReward ManagementPrepare employees' payrollEmployee Benefits & Welfare - leave management, employee medical benefits, employee Insurance, social & recreational activities, employees' accommodation matters including workers' quartersTermination of EmploymentLabor Law...

  • Sr. HR Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines DHL Germany Full time

    What makes DHL great? Our People We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world.Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune MagazineDHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our...

  • Sr. Real Estate Specialist in Megaworld

    2 weeks ago

    Makati City, National Capital Region, Philippines Megaworld Alliance Division Full time

    This is a full-time on-site role for a Sr. Real Estate Specialist based in Makati or Cavite. The Sr. Real Estate Specialist will be responsible for overseeing real estate development projects, providing top-tier customer service, managing property sales, and dealing with real property management tasks. This position involves close collaboration with various...

  • Sr. Specialist, Renewal Sales

    1 week ago

    Makati City, National Capital Region, Philippines Convergys Full time

    Sr. Specialist, Renewal Sales page is loadedSr. Specialist, Renewal SalesApply locations PHL Makati City - Ayala North Exchange time type Full time posted on Posted 4 Days Ago job requisition id R1590269Job Title:Sr. Specialist, Renewal SalesJob DescriptionImagine being able to partner with global technology leaders in a company that cares about YOU – your...

  • HR Support Specialist

    3 days ago

    Makati City, National Capital Region, Philippines Filconfab Incorporated Full time

    At Filconfab Incorporated, we are seeking a detail-oriented and organized HR Support Specialist to join our team. As an HR Support Specialist, you will play a critical role in assisting with the day-to-day operations of our HR functions and duties.The successful candidate will be responsible for compiling and updating employee records (hard and soft copies),...

  • Corporate Transportation Specialist

    5 days ago

    Makati City, National Capital Region, Philippines Hr recruitment Full time

    About the Role:We are seeking a Corporate Transportation Specialist to join our team at Hr Recruitment. As a key member of our operations team, you will be responsible for ensuring the safe transportation of our staff and products to various locations.Key Responsibilities:Safely transport company staff and products to various locationsAssist with the loading...

  • Sr. Infra Security Specialist

    3 weeks ago

    Makati City, National Capital Region, Philippines PLDT Full time

    PLDT Makati, National Capital Region, PhilippinesSr. Infra Security Specialist3 weeks ago Be among the first 25 applicantsRole DefinitionProvides technical expertise in the infrastructure operations level on the development and support of all activities, processes, and tools needed to protect information security.ResponsibilitiesEnsuring that the security...

  • Senior HR Generalist

    1 week ago

    Makati City, National Capital Region, Philippines Q2 HR Solutions Full time

    At Q2 HR Solutions, we believe in the importance of having the right talent in place to drive business success. That's why we're looking for a highly skilled Senior Talent Acquisition Specialist to join our team.In this role, you will be responsible for full-life cycle recruiting, hiring, interviewing, and developing overall recruiting strategies to attract...

  • HR Operations Specialist

    6 days ago

    Makati City, National Capital Region, Philippines Prestigious Law Firm in Makati Full time

    The prestigious law firm in Makati seeks a talented and results-driven HR Manager to lead its Human Resources department. As the key figure in HR, you will be responsible for overseeing daily HR activities, including recruitment, employee relations, performance management, and compliance with labor laws.Main DutiesManage daily HR operations, ensuring...

  • HR Support Specialist Position

    23 hours ago

    Makati City, National Capital Region, Philippines CBRE Philippines Full time

    About the JobCBRE Philippines is seeking a highly skilled HR generalist to join our team. As an HR support specialist, you will provide critical support to our People Strategy and Operations function.Your Key ResponsibilitiesSupport the development and implementation of HR programs, policies, and procedures.Provide guidance on HR-related matters, including...

  • Marine Engineer Specialist

    6 days ago

    Makati City, National Capital Region, Philippines HR Spectacles Full time

    Job DescriptionAt HR Spectacles, we are seeking a Marine Engineer Specialist to join our team of experienced professionals.As a Marine Engineer Specialist, you will be responsible for designing and developing new vessel concepts and improving existing ones.Key responsibilities include creating detailed technical specifications, performing feasibility...

  • Sr. Operations Manager

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Sutherland Global Full time

    Company Description:At Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sr. Operations Manager who will establish and create strategies that will enhance processes and boost...

  • Sr. Operations Manager

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Sutherland Full time

    Company DescriptionAt Sutherland, we are committed to creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Sr. Operations Manager who will establish and create strategies that will enhance processes and boost ease...

  • HR Operations Coordinator

    4 days ago

    Makati City, National Capital Region, Philippines Kares International Full time

    We are seeking an experienced HR Operations Coordinator to join our team at Kares International. This critical role involves coordinating day-to-day HR operations, providing administrative support, and contributing to the development of effective HR policies and procedures.Main Responsibilities:Coordinated daily HR operations, including responding to...

  • HR Operations Director

    2 days ago

    Makati City, National Capital Region, Philippines Monroe Consulting Group Full time

    We are seeking a highly skilled HR Director to join our client's team. The successful candidate will be responsible for leading the HR function, developing HR systems and policies, and driving operational excellence.About the RoleThe HR Director will oversee the day-to-day HR operations, including Talent Acquisition, Onboarding, Employee Engagement, Total...

  • Organizational Development Specialist

    7 days ago

    Makati City, National Capital Region, Philippines HR Spectacles Full time

    Join us at HR Spectacles as we seek an Organizational Development Specialist to drive employee engagement and workplace wellness programs.About the RoleLead performance management and professional development initiatives.Develop compensation, benefits, and rewards strategies.We require a strong leader with excellent interpersonal, leadership, and...

  • Real Estate Specialist

    23 hours ago

    Makati City, National Capital Region, Philippines HR TechX Corp. Full time

    HR TechX Corp. is seeking a highly motivated Real Estate Specialist to join our team. The ideal candidate will have a strong background in real estate development and be able to lead the entire project development cycle. Key responsibilities include conducting feasibility studies, conceptualizing and designing projects, planning and launching developments,...