Contact Center Recruiter

3 weeks ago

San Fernando, Central Luzon, Philippines MCI Full time
Overview

Join to apply for the Contact Center Recruiter role at MCI.

Job type: Full-Time

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Responsibilities
  • Manage end-to-end recruitment for contact center roles, including agents, team leads, and support staff.
  • Source candidates through job boards, social media, referrals, and recruitment events.
  • Conduct interviews, assessments, and background checks.
  • Coordinate with hiring managers to understand staffing needs and timelines.
  • Maintain accurate recruitment records and reports.
  • Ensure a positive candidate experience throughout the hiring process.
  • Support employer branding and recruitment marketing initiatives.
Qualifications
  • Associates Degree, Certification or Equivalent Combination of Training and Experience
  • 1+ years of experience in recruitment, preferably in a BPO or high-volume environment.
  • Strong sourcing, interviewing, and candidate evaluation skills.
  • Familiarity with applicant tracking systems (ATS) and recruitment tools.
  • Excellent communication and organizational skills.
  • Ability to manage multiple roles and deadlines simultaneously.
Locations & Employment Type

All MCI locations. Must be authorized to work in the country where the job is based. This position may require background checks and drug screening as part of the offer process where permitted by law.

Benefits and CompensationWhat You Can Expect from MCI
  • HMO Coverage plus a dependent
  • Rank & File ₱100,000 coverage; Supervisors/Managers ₱120,000 coverage
  • Dental Coverage; In-house dental assistance worth ₱5,000
  • Free meal during training; Career growth and learning
  • Allowances for rice, clothing, laundry and meals
  • Performance and loyalty bonuses; Employee shuttle services
  • Frequent disinfection, opportunities for growth and promotion
  • Company events, raffles, recognition gifts, and more
Equal Opportunity & Accessibility

Note: The following statements are retained where applicable. MCI is an equal opportunity employer. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

This job operates in a professional office environment. The company may revise the job description at any time. This job description is not a contract of employment, and either the employee or the employer may terminate employment at any time, for any reason.


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