Executive Assistant

3 days ago

Makati, Metro Manila, Philippines Ventas Call Center Remote Full-time ₱300,000 - ₱480,000/year

Company: Confidential U.S.-based Insurance Agency

Location: Remote - Philippines

Schedule: Full-time | US Pacific business hours | Night shift, PH time

About the Role

We are looking for an Executive Assistant to provide direct administrative support to the leadership of a busy U.S.-based insurance agency.

This role keeps daily operations organized by managing email, scheduling, meeting notes, client records, and application follow-ups. You will help leadership move between client appointments without administrative work piling up or important details being missed.

Key Responsibilities

  • Manage and organize the executive inbox, prioritize messages, and handle routine responses.

  • Own calendar management, appointment scheduling, and daily schedule coordination.

  • Attend client and internal meetings, capture notes, and file transcripts and summaries correctly.

  • Enter and maintain accurate client notes and records in the CRM.

  • Support application processing and track follow-ups through completion.

  • Handle routine client correspondence professionally and promptly.

  • Support workflow cleanup, recurring reports, and administrative process improvements.

Required Qualifications

  • Experience as an Executive Assistant or in a similar administrative support role, preferably supporting a U.S.-based executive.

  • Excellent written and spoken English with a professional and warm communication style.

  • Strong calendar, inbox, meeting, and follow-up management skills.

  • Comfort working in a CRM and learning new systems quickly.

  • High attention to detail when handling client records and sensitive information.

  • Ability to manage multiple priorities without losing track of deadlines or follow-ups.

  • Ability to work US Pacific business hours consistently.

  • Reliable internet connection and a professional remote work environment.

What We Are Looking For

  • Fast and accurate. Works with urgency while maintaining accuracy and attention to detail.

  • Proactive. Identifies issues early, asks clear questions, and keeps leadership informed.

  • Organized. Creates order, tracks open items, and follows through until work is complete.

  • Discreet and trustworthy. Handles client health and personal information responsibly.

  • Coachable. Accepts feedback and continuously improves how the work is completed.