SCM specialist

4 weeks ago

Manila, National Capital Region, Philippines InOpTra Digital Full time
Overview

Position: Order Management & SCM Specialist (Mid-Level) - Manila (Remote)

Experience: 3–5 years

Engagement Type: Non-Field

We are hiring an experienced Order Management & Supply Chain Specialist (Mid-Level) to drive global order execution and supply chain reporting. This role requires ownership of order lifecycle management, PO handling, inventory tracking, and contract manufacturing support, with daily collaboration with US-based stakeholders and customers during PST hours.

Responsibilities
  • Lead order lifecycle processes: intake, validation, confirmation, delivery confirmation, and RMA handling.
  • Own PO lifecycle reporting: publish trackers, analyze deviations between estimates vs actuals, support invoice-to-PO matching.
  • Resolve Master Data Management (MDM) issues and escalate exceptions where required.
  • Coordinate with manufacturing partners for rack manufacturing and staging orders.
  • Prepare weekly reports on inventory health, PO status, STO (Stock Transfer Orders), and open issues.
  • Drive issue resolution within defined SLOs.
  • Engage daily with US counterparts to ensure alignment and issue resolution.
Qualifications
  • 3–5 years of experience in Supply Chain Operations, Procurement, or Order Management.
  • Strong experience with ERP systems (SAP or equivalent).
  • Hands-on knowledge of PO management, RMA processes, and inventory tracking.
  • Strong reporting and analytics skills with Excel/Google Sheets.

Ability to work in a cross-functional, global, customer-facing environment.


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