Product Manager

2 weeks ago


Mandaluyong City, National Capital Region, Philippines SID Global Solutions APAC Full time

DUTIES AND RESPONSIBILITIES:

  • Manages and oversees the department and subordinates to ensure effective completion of their responsibilities.
  • Establishes work standards, performance measures, goals and objectives.
  • Assigns deliverables/tasks to subordinates.
  • Evaluates work performance, tracks and reviews work progress of subordinates.
  • Provides direction and guidance.
  • Coaches, counsels and motivates subordinates.
  • Recommends personnel action/movement.
  • Interviews prospective employees for the department and recommends hiring.
  • Conducts job orientation and technical trainings.
  • Identifies and recommends training program/seminar for staff development.
  • Issues and implements disciplinary actions as needed in concurrence with the Immediate Superior.
  • Creates continuously new product ideas that will fit with the company's business model.
  • Plans, creates and implements systems and processes of new products.
  • Conducts process analysis and problem resolution for new and existing products.
  • Develops quarterly marketing plans, projects, promotions and marketing aids.
  • Designs market research projects to assess current product range and new product introductions.
  • Analyzes market conditions and evaluates market trends and competitions to determine what product enhancements should be made.
  • Reviews product data to ensure that the department is kept up to date on new developments regarding competitors and company products.
  • Provides the marketing team with the necessary technical expertise to enable them to market the product.
  • Monitors daily production and loan releases of the department.
  • Formulates new policies related to marketing and amends existing ones as necessary.
  • Maintains business partnership between the company and its clients.
  • Conducts tele-marketing.
  • Spearheads and delivers marketing saturation drives.
  • Reports regularly the performance of the department to the Immediate Superior.
  • Maintains client and employee contact in the work area to ensure quality service is being applied.
  • Handles clients' complaints or concerns escalated by the staff.
  • Responsible for tagging/booking of accounts.
  • Handles the Petty Cash Fund of the department and its replenishment.
  • Represents the department during Management Committee meetings and other internal/external meetings.
  • Performs other work-related functions and duties that may be assigned from time to time.

JOB SPECIFICATIONS:

  • Preferably with degree in Business Management, Sales or Marketing, or another related course.
  • At least four (4) years work-related experience in marketing or sales, two years of which is in a Managerial or Supervisory capacity.
  • Should have technical marketing skills, relevant product and industry knowledge.
  • Should be a strategist and is capable of thinking out-of-the-box.
  • Has excellent communication skills (both written and oral), decision-making skills, problem-solving skills, presentation skills, interpersonal skills and networking skills.
  • Capable of solving amicably customer's/client's complaints.
  • Should be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical.
  • Has the ability to work under pressure and handle challenging situations.
  • Computer-proficient.
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