Global SOC L1 Analyst

2 days ago


Taguig, National Capital Region, Philippines WTW Full time

On-site - Taguig Fresh Graduate/Student Diploma Full-time

Job DescriptionDescription

Principal Duties/Responsibilities

  • Safely acquire and preserve the integrity of cyber security data required for incident analysis to help determine whether further investigation is required.
  • Level 1 Analyst will be responsible for confirming that the incident is a true positive requiring an investigation and potentially remediation or mitigation then escalate incidents according to the defined process.
  • Triage alerts, security incidents and seek out potential security issues through log analysis, and use of tools such as SIEM, UEBA, EDR, etc.
  • Ensure timely response to any cyber incident to minimize risk exposure and production down time, including interacting with different technical teams and business areas where needed.
  • Determine the type of support required, coordinate with the respective team or POC.
  • Attend handover calls to support L2 in communicating handover to the next shift.
  • Recommend alert tuning to minimize false positives.
  • Recommend or assist L2s/L3s with creation or update of KBs, processes, and runbooks.
Qualifications

What you will need:

  • Work as part of a 24/7 SOC across different locations and be a true team player, with the ability and desire to engage with different internal stakeholders and colleagues to deliver the very highest standards of service and support.
  • 2 - 3 Years' Experience working as part of a mature cyber defence centre or security operations centre.
  • Great troubleshooting skills, the ability to research problems, and effective communication during stressful times, while maintaining a calm and friendly approach.
  • Solid time management skills and dependability.
  • Hands-on experience using SIEM, UEBA, and EDR as a Level 1 security analyst.
  • Leading investigations and comfortable communicating with stakeholders and colleagues on both technical and non-technical levels.
  • Great verbal and written communication skills, with the ability to write reports in a structured methodology.
  • BSc/MSc in a security field or equivalent experience working within a security-related function.
  • Inquisitive with a strong sense of personal responsibility for learning and self-development.
  • Ability to identify common attack techniques within the context of specific technologies.
  • Working knowledge of networking protocols/technologies (e.g. TCP, IP, HTTP/HTTPS).
Beneficial
  • Any relevant security certifications (CompTIA Security+, GIAC GSEC (SANS 408), CEH, or industry-recognized equivalent).
  • Any relevant network certifications (Network +, CCNA, etc.).
  • Knowledge of other key IT fields (such as Web Applications, databases, Active Directory, network security systems such as web proxies, firewalls & data loss protection).
  • Exposure to attack and penetration methods and tools.
  • Working knowledge of scripts, tools, or methodologies to enhance our incident investigation and processes (such as Python, PowerShell, etc.).
WTW is an Equal Opportunity EmployerWorking Location

Rizal Dr, Taguig City, National Capital Region, PH

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