Service Delivery Manager

ResponsibilitiesAs the IT Service Delivery Manager, you will be accountable for managing the process to restore normal service operation as quickly as possible to minimize impact to business operations. You will ensure that agreed levels of service quality are maintained and that permanent resolutions are achieved within the agreed timeframe.You will serve...

**Job Summary:**As a Service Delivery Manager at Goodyear, you will be responsible for managing and integrating IT services, applications, systems, components, and integrations. This role requires strong leadership and communication skills, as well as technical expertise in object-oriented programming, data modeling, and coding.You will work closely with the...

Job Summary• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients. The SDM plays a vital role in creating long-term healthy relationships between the service provider and the client, acting as the bridge between the client and our operational delivery teams. The key responsibility of the...

Key ResponsibilitiesThe Service Delivery Manager at Globe Telecom, Inc. will be responsible for:• Developing and implementing strategies to ensure excellent service delivery.• Managing the interface with customers, users, and third-party service providers.• Defining and implementing service level agreements to meet customer needs.• Improving service...

Job Title: Director of Service DeliveryAbout the RoleWe are seeking a highly experienced Director of Service Delivery to join our team. The successful candidate will be responsible for overseeing the successful delivery of all services rendered to clients.Main ResponsibilitiesAct as Engagement Manager (CPMF) for assigned clients, performing mandates as...

We are looking for an experienced Technical Service Delivery Manager to oversee and deliver technical service solutions for assigned programs, projects, or contracted services. In this role, you will utilize industry-standard tools, methodologies, and processes to ensure seamless delivery, meet service level agreements, and drive excellence in technical...

QUALIFICATIONS:- Bachelor's Degree- Minimum of 7 years of experience as a Service Delivery Lead or in a similar role- Extensive experience in Incident, Problem, and Change Management- Strong experience in writing and publishing Incident Reports.- Proficient in ITIL v3- Strong background in Incident Analysis- Advanced skills in Networking and IT...

Job Overview:Hunter's Hub Inc is seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers.Key Responsibilities:Ensuring services meet agreed-upon standards and expectations.Managing the end-to-end service delivery process, coordinating between teams, and ensuring operations run smoothly.Leading the...

About the RoleWe are looking for an experienced Incident Management Service Delivery Specialist to lead our Service Desk team in Taguig, Philippines. The successful candidate will be responsible for delivering high-quality incident management services that meet or exceed agreed service levels.Key AccountabilitiesLeadership and Management:Lead a team of...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Key skillsGlobal PayrollLeadershipPayroll Service DeliveryRESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of...

RESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...

Do you want to make a real difference in people's lives? Are you passionate about using technology to drive positive change?About the Role:As an IT Service Delivery Professional at myGwork, you will be responsible for ensuring seamless delivery of IT services to our customers.Key Responsibilities:Manage and coordinate IT projects and initiatives to ensure...

Job DescriptionThe Service Delivery Manager plays a pivotal role in the development of contract changes, Operational Level Agreements, and Service Level Agreements. This individual will serve as the interface between the unit, customers, users, and third-party service providers.The key responsibilities of this position include:Creating and distributing...

About UsWe are a global leader in the financial services industry, with over two decades of experience providing world-class services to our customers.Job OverviewVendor and Contract ManagementAct as the primary owner of vendor contracts, ensuring compliance with SLAs, KPIs, and budget constraints.Manage transitions between vendors, including insourcing and...

RESPONSIBILITIES:• Incumbent will be responsible for Global Payroll delivery across in-house and Outsource Countries.• There are overall 17 countries that under scope with approx. 30 Pay runs.• Incumbent will be responsible for overall Payroll Service Delivery and Compliance managing a team of approx. 150 resources servicing approx. ~75K pay slips...

Job OverviewProcter & Gamble is a leading consumer goods company that delivers innovative products to consumers around the world.Our mission is to be a leader in the development of technology solutions that drive business results, while ensuring operational excellence through continuous improvement.The IT Operations Manager plays a key role in achieving this...

RESPONSIBILITIES: - Lead the Global Payroll service delivery across both in-house and outsourced countries. - Oversee payroll operations across approximately 17 countries, with around 30 pay runs. - Drive Payroll Service Delivery and Compliance, managing a team of approximately 150 resources and supporting around 75,000 pay slips monthly. - Manage...