Accounts Receivable Specialist

4 weeks ago

Cebu City, Central Visayas, Philippines Tahche Careers Full time

Our US Partner has extensive experience in servicing customers with a wide range of plumbing issues along with their inventory of high-quality service parts, whether it's commercial plumbing, residential plumbing, or industrial clients.

This is a full-time role, on a US shift and on a WFH set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

Key Responsibilities

  • Invoice Management:
  • Prepare and send customer invoices accurately and promptly.
  • Monitor and follow up on outstanding invoices to ensure timely payment.
  • Resolve any billing issues or discrepancies with clients in a professional manner.
  • Payment Processing:
  • Apply payments received to customer accounts in QuickBooks (QB) and Service Fusion.
  • Reconcile payments and adjust accounts to reflect accurate balances.
  • Process credit card payments, ACH, checks, and other forms of payment.
  • Collections:
  • Proactively contact clients regarding overdue accounts to collect payments.
  • Negotiate payment terms when needed and maintain effective communication to ensure timely payments.
  • Maintain detailed records of collection efforts and payment arrangements.
  • Reporting & Reconciliation:
  • Prepare and provide regular reports on aging accounts and payment status to management.
  • Perform monthly reconciliations of accounts receivable records to ensure accuracy.
  • Assist in month-end and year-end closing processes related to accounts receivable.
  • Customer Service:
  • Provide excellent customer service by answering client inquiries regarding billing and payments.
  • Work closely with the sales and customer service teams to ensure smooth processes and resolution of billing issues.
  • System Management & Improvement:
  • Utilize QuickBooks (QB) and Service Fusion to manage accounts receivable data.
  • Assist in streamlining the accounts receivable process and implementing improvements for efficiency.
Requirements
  • Experience:
  • Minimum of 3 years of experience in an accounts receivable role or similar financial position.
  • Proficiency in QuickBooks (QB) is required.
  • Experience with Service Fusion or similar CRM and accounting software is preferred. However, we are willing to train the right candidate.
  • Strong knowledge of accounts receivable functions, billing, and collections processes.
  • Excellent attention to detail with the ability to handle large volumes of data.
  • Ability to communicate effectively with clients and internal teams.
  • Proficient in Microsoft Excel and other office software.
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