
Senior Executive-Training-Process Training
11 hours ago
In this role, you'll make an impact in the following ways:
- Build a scalable, world-class learning and education program for Capital Markets – Transfer Agency and Treasury Services.
- Create an enjoyable, energized, cohesive, and relevant learning experience across learning academy.
- Manage allocation of people and financial resources for Learning and Development and be able to adapt to other tasks such as coaching, mentoring, compliance auditing.
- Own and evolve the learning roadmap for new hires and leaders, continuously building and adding learning paths.
- Leverage a deep understanding of the various services in Global Custody, to create specialized and optimized learning paths.
- Design and implement certification and implementation programs for New Hire specialists and New Hire Leadership onboarding.
- Understand the bigger picture on how effective learning impacts the overall competency and readiness of employees to set them up for success and creating positive ripple effect to the organizational goals and visions.
- Align company priorities and strategies to employee metrics and goals, evaluate employee performance and progress, and strive to recognize, encourage, and improve team performance to support organizational business targets, supporting inclusive work environments.
- Powerful communication skills to articulate clearly and confidently on complex processes in a way that would be easily understood.
- Ability to directly address conflicts and escalate issues where appropriate, including managing difficult conversations with team members.
- Strong conceptual and planning skills, time management skills, and the ability to handle multiple projects simultaneously.
- Identify training opportunities through constant TNA (Training Needs Analysis) to formulate and facilitate training programs, mock call scenarios, best practices, one-pager process flows, refreshers, to enhance product knowledge and customer service skills.
- Develop and execute sound action plans that will result in outstanding results in key performance measures.
- Collaborate with internal teams, including financial advisors, portfolio managers, and estate planning specialists, to address client needs, resolve issues, and coordinate service delivery.
- Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations.
- Participate in training sessions and professional development activities to enhance knowledge and skills relevant to wealth management, financial planning, and client service.
- Mid-Senior level
- Full-time
- Business Development and Sales
- Business Consulting and Services
#J-18808-Ljbffr
-
Senior Executive-Training-Clinical Training
11 hours ago
Cebu City, Central Visayas, Philippines EXL Full timeOverviewThe role is primarily responsible for designing and delivering NCLEX review classes to produce fully-equipped, NCLEX-ready scholars to ensure a high overall success rate. The job focuses on monitoring and reviewing the adherence and capability of the scholars while under the NCLEX Program. The job also includes up-to-date curriculum and content...
-
Senior Executive-Training-Capability Development
11 hours ago
Cebu City, Central Visayas, Philippines EXL Full timeOverviewSenior Executive-Training-Capability Development (Leadership and Development)ResponsibilitiesIdentifying the gaps between the desired state and the current state of knowledge and developing customized training curriculum that is scalable and provides EXL a competitive edgeWork with stakeholders to create capability building strategy based on...
-
Senior Training Executive
6 hours ago
Cebu City, Central Visayas, Philippines beBeeTraining Full time ₱900,000 - ₱1,200,000Job DescriptionThe Senior Training & Quality Manager role at Concentrix is responsible for managing the training team, overseeing training of internal and external customers, providing subject matter expertise, and designing course agendas.This position involves coordinating backlog/live support schedules, resolving issues, and meeting with assigned trainers...
-
Training Manager
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job Training Manager (Cebu) | HybridWork Setup: HybridRequirements:Minimum of 2 years as a training manager in the BPO industry.Manage process trainers, assistant managers, and lead assistant managers aligned to the process.The job focuses on coaching and mentoring process trainers, assistant managers, and lead assistant managers; facilitating...
-
Training Professional
7 hours ago
Cebu City, Central Visayas, Philippines beBeeTraining Full time $60,000 - $80,000Our organization is looking for a skilled and experienced training professional to play a key role in creating, executing, supporting, and guiding all training initiatives that impact various aspects of our operations.Key ResponsibilitiesDevelop high-quality train-the-trainer session videos and presentations that effectively engage audiencesAnalyze training...
-
Training Manager
4 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the job Training Manager (Cebu) | Hybrid Work Setup: Hybrid Requirements: Minimum of 2 years as a training manager in the BPO industry. Manage process trainers, assistant managers, and lead assistant managers aligned to the process. The job focuses on coaching and mentoring process trainers, assistant managers, and lead assistant managers;...
-
Training Specialist
1 hour ago
Cebu City, Central Visayas, Philippines beBeeTraining Full time ₱800,000 - ₱1,200,000Training SpecialistAs a Training Specialist, you will be responsible for delivering high-quality training programs to our clients. Your primary goal will be to equip trainees with the necessary skills and knowledge to excel in their roles.Key Responsibilities:Develop and deliver training content that meets client needs and expectations.Maintain current...
-
Insurance Life Annuities Training Manager
2 days ago
Cebu City, Central Visayas, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000Senior Training Leadership Opportunity">">The Senior Training Leadership role will spearhead the development and implementation of training strategies for life and annuities insurance processes within a business process outsourcing environment.">">Key Responsibilities:">">Develop and execute comprehensive training programs that meet organizational goals,...
-
Training Solutions Consultant
6 hours ago
Cebu City, Central Visayas, Philippines beBeeLeadership Full time ₱800,000 - ₱1,200,000Learning & Development SpecialistThis is a crucial role for our organization, focusing on developing and delivering high-quality training programs that enhance the skills and knowledge of our employees.The Learning & Development Specialist will be responsible for conducting needs assessments, designing and delivering training sessions, and evaluating program...
-
Advanced Training Professional
1 day ago
Cebu City, Central Visayas, Philippines beBeeEducation Full time ₱250,000 - ₱500,000Job Title:TrainerJob Description:The position is responsible for delivering high-quality training programs to distribution channels. This includes designing and executing advanced training courses, as well as coordinating with local-based CH/RSMs and training trainers.The trainer will be responsible for ensuring the successful delivery of training courses,...