QAE Test Delivery Lead

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At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description Creates and maintains the automated test scripts in accordance with the testing framework and executes the test plan and maintains the test plan.

• Test Strategy Development and Management
  • Develop and finalize the PROJECT specific Testing Strategy
  • Overall responsible for executing Testing programs in the PROJECT
  • Review project test strategies and verify if the correct testing types like unit, functional, performance, stress, acceptance, etc. are getting covered
• Supporting Domain Goals And Metrics
  • Ensure quality metrics across projects are complete and accurate.
  • Define annual PROJECT Testing goals, success measures and exit criteria
  • Track and report the progress of testing activities in the PROJECT.
  • Create improvement programs for missed metrics
• Testing Delivery
  • Overall responsible for the delivery of Testing Services in the PROJECT; ensure the project complies with the testing processes and tools; ensure completeness of testing deliverables; ensure completion of testing activities within the agreed schedule and cost.
  • Create and maintain the automation strategy for the PROJECT.
  • Help source the right Testing resources needed by the PROJECT projects
  • Single point of escalation for Testing concerns in the PROJECT
  • Coordinator between the PROJECT and the Testing Partner
• Reporting
  • Review status reports from test managers and take appropriate actions accordingly.
  • Report the overall testing status of the PROJECT
  • Seek feedback from PROJECT management when and wherever necessary
  • Report risks, issues and dependencies in a timely manner to the PROJECT
  • Escalate critical issues to the QAE Section Lead.
• Top 3-5 Deliverables
  • Reduction in incidents as a result of change
  • Increase in automated deployments
  • Increased re-use of test code and reduction in test effort

• Core Experience & Background
  • Work Experience: A minimum of 10 years of combined experience in technical program management and software quality assurance/testing.
  • Industry Knowledge: Significant experience within the Telecommunications (Telco) industry is preferred, but not required.
  • Leadership Experience: Proven experience in a leadership capacity, responsible for overseeing the testing function for one or more projects, including strategy development and team coordination.
  • Feedback & Escalation: Skilled in gathering feedback from project stakeholders and escalating critical issues to leadership when necessary.
• Technical Skills & QA Expertise
  • Test Strategy & Planning: Demonstrated ability to develop, implement, and manage comprehensive, project-specific test strategies covering the entire testing lifecycle.
  • Testing Methodologies: Deep understanding of various testing types and their application, including unit, functional, integration, performance, stress, regression, and user acceptance testing (UAT).
  • Test Automation: Experience in creating, maintaining, and driving the adoption of a test automation strategy to increase efficiency and code re-use.
  • Metrics & Reporting: Proficiency in defining, tracking, and reporting on quality assurance metrics and KPIs. Must be able to analyze data to create improvement programs.
  • QA Tools & Processes: Familiarity with modern testing tools, frameworks, and best practices within the software development lifecycle (SDLC).
• Leadership & Management Competencies
  • Strategic Thinking: Ability to align testing goals with overall business and project objectives, demonstrating strong business acumen.
  • Project Management: Excellent planning and organizational skills to manage testing schedules, resources, and deliverables to ensure on-time and on-budget completion.
  • Stakeholder Management: Proven ability to act as the primary point of contact and escalation for all testing-related matters. Capable of coordinating effectively between project teams and external testing partners.
  • Problem Solving: Strong analytical and problem-solving skills to identify risks, address issues in a timely manner, and make critical decisions.
  • People Leadership: Ability to source appropriate testing resources and guide test managers and teams toward achieving optimal results.
• Education & Certifications
  • Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field is expected.
  • Professional Certification: Certification in software testing such as ISTQB (International Software Testing Qualifications Board) or CSTE (Certified Software Tester) is highly preferred, but not required.

Globe's hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here.

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