Billing Specialist

1 week ago


Taguig, National Capital Region, Philippines Sysgen Full time

Essential duties

• Processing of service billing accurately and on a timely manner.


• Meter reading handling.


• Develop and maintain effective documentation and records including internal trackers and database.


• Email management.


• Invoice preparation and adjustment.


• May handle minimal outbound calls for coordination purposes.


• Undergo cross-training and handle other functions as assigned by the Team Leader.


• Communicate proactively and positively with all members.


• Work as part of the team and ensure positive, supportive, and collaborative working relationships with peers.


• Other task/s that may be assigned from time to time.

Primary Job Functions:


• Create & Renew Contract (TG, AMC, EW):

  1. Contract Creation
  2. Contract and Warranty Contract Renewal & Extension
  3. Set up extended warranty (For Dealers)


• Click Charge Billing:

  1. Invoice Amendments with Debit Note & Credit Note
  2. Upload Invoices unto Customer Portal
  3. Customer Reports
  4. Credit card charging


• Cost Centre Billing:

  1. Prepare for Cost Centre Billing
  2. Credit CDSS Invoice & Rebill Invoice by Cost Centre


• Billing of Non-Contractual / Non-Tangible Services:

  1. Service Billing
  2. Machine Shifting Billing
  3. Billing of Software/Maintenance renewal/ Technical Support (w/ or w/o amortization)


• Request For Loan & Return of Refurbished machines:

  1. Raise FOC Sales Order for Refurbished Machine
  2. Raise Collection Order for Refurbished Machines & End of lease machines
  3. Auction Sales


• Set Up Prices for Papers - Upload Price List of Papers.


• Maintain Machine & Contract Records:

  1. Update changes in Machine Records
  2. Manage Contract Changes (TG, Leasing)
  3. Novation Process

Qualifications & Experience


• College/bachelor's degree in any discipline.


• Intermediate Excel and Word skills.


• Good communication skills.

Skill Sets


• Previous experience in handling multiple tasks.


• Well organized and enjoy working autonomously.


• Can work at a fast-paced environment.


• A strong work ethic and be trustworthy.


• Excellent interpersonal skills and the ability to work with different nationalities.


• Familiarity with MS Office applications (Teams, Outlook, Excel, Word).


• Familiarity with Salesforce.


• Proficient in MS Excel and reporting analytics.


• High attention to detail.

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