Billing Specialist
1 week ago
Essential duties
• Processing of service billing accurately and on a timely manner.
• Meter reading handling.
• Develop and maintain effective documentation and records including internal trackers and database.
• Email management.
• Invoice preparation and adjustment.
• May handle minimal outbound calls for coordination purposes.
• Undergo cross-training and handle other functions as assigned by the Team Leader.
• Communicate proactively and positively with all members.
• Work as part of the team and ensure positive, supportive, and collaborative working relationships with peers.
• Other task/s that may be assigned from time to time.
Primary Job Functions:
• Create & Renew Contract (TG, AMC, EW):
- Contract Creation
- Contract and Warranty Contract Renewal & Extension
- Set up extended warranty (For Dealers)
• Click Charge Billing:
- Invoice Amendments with Debit Note & Credit Note
- Upload Invoices unto Customer Portal
- Customer Reports
- Credit card charging
• Cost Centre Billing:
- Prepare for Cost Centre Billing
- Credit CDSS Invoice & Rebill Invoice by Cost Centre
• Billing of Non-Contractual / Non-Tangible Services:
- Service Billing
- Machine Shifting Billing
- Billing of Software/Maintenance renewal/ Technical Support (w/ or w/o amortization)
• Request For Loan & Return of Refurbished machines:
- Raise FOC Sales Order for Refurbished Machine
- Raise Collection Order for Refurbished Machines & End of lease machines
- Auction Sales
• Set Up Prices for Papers - Upload Price List of Papers.
• Maintain Machine & Contract Records:
- Update changes in Machine Records
- Manage Contract Changes (TG, Leasing)
- Novation Process
Qualifications & Experience
• College/bachelor's degree in any discipline.
• Intermediate Excel and Word skills.
• Good communication skills.
Skill Sets
• Previous experience in handling multiple tasks.
• Well organized and enjoy working autonomously.
• Can work at a fast-paced environment.
• A strong work ethic and be trustworthy.
• Excellent interpersonal skills and the ability to work with different nationalities.
• Familiarity with MS Office applications (Teams, Outlook, Excel, Word).
• Familiarity with Salesforce.
• Proficient in MS Excel and reporting analytics.
• High attention to detail.
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