Access Transport Strategy and Planning

3 days ago

Taguig, National Capital Region, Philippines Globe Telecom Full time
Overview

Join to apply for the Access Transport Strategy and Planning role at Globe Telecom.

Please note: the description includes responsibilities and performance indicators related to B2B circuit installation and project implementation within Globe's Enterprise Service Delivery context.

Responsibilities
  • EXECUTION OF STRATEGIC WORK PLANS to achieve department, business and financial goals
  • CIRCUIT IMPLEMENTATION MANAGEMENT: manage B2B circuit installation including circuit reliability testing and customer application testing required for acceptance
  • ASSESSMENT AND IMPLEMENTATION of complex high-revenue and high-profile customer accounts; coordinate with internal and external teams to ensure timely delivery
  • ANALYZE work orders, determine technical requirements, and arrange resources in coordination with involved support groups
  • PERFORM audits and acceptance on completed projects by outsourced services following established standards
  • CONDUCT acceptance testing of last mile facilities (e.g., fiber optics, microwave radios) in line with the Circuit Engineering Work Plan
  • IDENTIFY PRIORITIES with stakeholders, raise potential issues at the outset by evaluating complex work orders
  • ENABLE self-learning and skills development to adapt to technology advancements
  • PARTICIPATE in problem resolution to improve internal processes
  • COLLECT and circulate information from meetings and collaborations to align work with priorities and objectives
  • SECURE and maintain company resources; ensure procedures conform to Globe policies, guidelines and standards
  • OPERATE various test equipment and perform diverse application tests
Reporting & Performance
  • PROVIDE individual reports on performance and accomplishments
  • PROVIDE timely updates to internal and external customers as needed
KPIs
  • Percentage MET on installation
  • Serviceability of opportunities
  • Achieve satisfactory NPS rating
Top Deliverables
  • Implementation of installation orders supporting attainment of B2B financial goals
  • Apply project management principles during implementation, monitoring and completion to ensure efficiency
  • Evaluate and decide on difficult scenarios to select appropriate actions
  • Utilize technology fundamentals to guarantee workability and interoperability of circuit per customer requirements
  • Identify areas for improvement based on actual performance and observations from field work
Qualifications & Seniority
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Telecommunications
Equal Opportunity

Globe's hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the employee lifecycle, including posting vacancies, selecting and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here.

Make Your Passion Part of Your Profession. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.


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