Manager – Recreation

2 weeks ago

Cebu City, Central Visayas, Philippines Dusit Thani Mactan Cebu Full time
Job Description

PRIMARY RESPONSIBILITIES
  • Responsible for all the sections under his/her supervision in the recreation, entertainment, sports and activities in the hotel.
  • Supervises the staff conducting all activities, entertainment, and sports.
  • Delegates work and assignments to the staff.
  • Plans future activities.
  • Prepares for publication a variety of brochures, posters, news releases, flyers, website and related communications regarding recreation programs.
  • Develops, prepares, and justifies a budget for areas of responsibility.
  • Responsible for entire recreation operations of the hotel.
  • Responsible for all equipment under Recreation's care.
  • Supervises the sports program and the sports center.
  • Attends all meeting as required.
  • Acts as M.C. at functions.
  • Makes regular inspection of the area under direct supervision.
  • Train all new staff and provide a regular training to all members in sport team to improve job performance and meet hotel standards.

Administrative Responsibilities
  • Produces monthly reports on the operation of the department.
  • Reports directly to and communicates with the Director of Rooms on all pertinent matters affecting Recreation.

Technical Responsibilities
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.

Commercial Responsibilities
  • Responsible for knowing the monthly Budgeted Income and Expenses and ensuring the department meets the targeted figures.
  • Preparation of the departmental annual budget, including anticipated revenue and expenses for Recreation area.
  • To drive revenue initiatives using the resources of the hotel. Revenue opportunities will be capitalized from both hotels guests and the exploring of outside business opportunities.

Human Resources Responsibilities
  • Develops and trains team member. Conducts on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff.
  • To evaluate all Recreation team member after training-performance knowledge and potential.
  • To oversee and check that all Recreation team member are on duty at their station and involved in activities projects or guest interaction.
  • Oversee monthly rosters of staff schedules.

RELATIONSHIP
  • Interacts and responsible for the safety of the guests and employees.
  • Relays information on activities to guests.
  • Contacts outside entertainers for work in the hotel and arranges their payment.
  • Arranges and supervises all activities and entertainment for special occasions, e.g., Christmas and New Year.
  • Arranges and supervises all activities connected to special requests for groups, or other guests.
  • Arranges and attends all Recreation functions.

Others
  • Continuous learning through own IDP.
  • Any other duties as may be assigned by the superior.

Accountabilities
  • Represents Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company's Culture
  • Communicate and fully embracing the Company's culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – "Proud to belong and to contribute"

CONFIDENTIALITY
  • Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

Job Requirements
  • Bachelor's degree with a major in Recreation, Leisure Management, or related field.
  • At least 3-5 years of experience in a hotel recreation, activities or sports management.
  • Excellent customer service skills, establishes and maintains effective working relationships with others.
  • Fluent in English.
  • Computer literacy.
  • Good general health. Be able to perform hard physical work, stamina to walk and stand for long periods of time and the ability to participate in activities.
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