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Specialist, TA Marketing and Communications

4 weeks ago

Cebu City, Central Visayas, Philippines TeleTech Holdings, Inc. Full time

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Sourcing (Marketing) Specialist for Talent Attraction working in IT Park, Lahug Cebu City, you'll be part of bringing humanity to business. #experienceTTEC. This role supports recruitment marketing initiatives for our Cebu site operations.

What You'll Do

Do you have a passion for marketing and helping connect talent with their career? Looking for an opportunity where you can impact people's lives through your marketing efforts? In this role, you'll be responsible for strategic and day-to-day recruitment marketing activities. This includes analyzing the market and target demographics for the site, creating a sourcing plan, designing and promoting employee referral programs, organizing internal events to promote employee engagement, devising out of the box employee referral promos and innovating the employee referral processes.

You'll quickly adapt sourcing plans and engage new channels to meet changing client requirements. They also occasionally assist in general and administrative (G&A) sourcing in support of TTEC's business units. High-energy and analytical? This role may be for you.

You'll report to the Supervisor of Talent Attraction and contribute to the overall success of the Talent Acquisition team for your sites.

During a Typical Day, You'll

  1. Create a comprehensive sourcing plan to support specific client recruiting goals within an assigned geography.
  2. Analyze reports to track the effectiveness of each sourcing channel and analyze metrics to identify trends and make recommendations.
  3. Develop sourcing initiatives including the recommendation of innovative ad campaigns and promotions needed to support these plans and partnership with internal and external creative resources to design and produce these tools.
  4. Act as a project manager for collateral creation by establishing deadlines, approving creative concepts, and holding vendors accountable for on-time delivery.
  5. Improve the key success metrics associated with hiring goals including conversion rate, cost per hire, time to fill, and client satisfaction.
  6. Work with the corporate support teams and approved vendors to ensure the marketing campaigns and value propositions are appealing to the local market.
  7. Establish the employee referral program as the first or second source for new candidates.

What You Bring to the Role

  1. Comfortable working in a dynamic environment where priorities can change quickly, and team members are required to wear multiple hats.
  2. At least 6 months to 1 year of sourcing experience – recruitment background not required.
  3. Bachelor's degree.
  4. Creative and innovative sourcing ideas.
  5. Proficient in Microsoft Office.

What You Can Expect

  1. Supportive of your career and professional development.
  2. An inclusive culture and community minded organization where giving back is encouraged.
  3. A global team of curious lifelong learners guided by our company values.
  4. And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

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