Learning Management System Administrator – Compliance Training

3 weeks ago

Manila, National Capital Region, Philippines Manulife Insurance Malaysia Full time

Learning Management System Administrator – Compliance Training

Apply locations: Quezon City | Time type: Full time | Posted on: Posted 2 Days Ago | End Date: September 30, 2025 (30+ days left to apply) | Job requisition id: JR25061613

We're looking for a Learning Management System Administrator – Compliance Training to join our Integrated Compliance Services team at MBPS. In this role, you are expected to conduct compliance training monitoring, compile statistics, and improve existing training tracking tools and follow-up mechanisms.

Position Responsibilities:
  • Conduct compliance training monitoring and follow-up by compiling statistics and enhancing training tracking tools and mechanisms.
  • Serve as the help-desk support for GCT stakeholders on the use of the compliance training platform, including exploring Compass functions, coordinating training, and responding to inquiries.
  • Perform basic LMS troubleshooting for employees.
  • Stay updated on new compliance training resources and industry developments; provide recommendations to the GCT team.
  • Research and promote digital training platform usage for GCT stakeholders.
  • Update eLearning modules and training materials as needed.
  • Support global and regional compliance campaigns and activities.
  • Assist in developing compliance professional development strategies, plans, and programs.
  • Coordinate projects with subject matter experts and stakeholders.
  • Collaborate across segments and compliance lines to enhance user experience.
  • Perform additional tasks as assigned, such as instructional design or audits.
Required Qualifications:
  • At least 1 year of LMS administration experience supporting compliance training and troubleshooting LMS issues.
  • Bachelor's degree in Education, Business, Communications, Hospitality, or a related field.
Preferred Qualifications:
  • Technical Proficiency: Ability to explore and utilize digital training platforms and perform basic troubleshooting.
  • Communication and Collaboration Skills: Strong skills for advising stakeholders and coordinating training.
  • Adaptability and Initiative: Detail-oriented, proactive, and flexible to support global initiatives.
What We Offer:
  • Opportunities for learning and career growth.
  • A flexible, inclusive work environment supporting well-being.
  • Global teamwork to shape the future.
About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider. Learn more at our story.

Equal Opportunity Statement

We embrace diversity and are committed to fair recruitment and employment practices, providing accommodations upon request. Contact recruitment@manulife.com for accommodations.

Working Arrangement:

Hybrid

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