Senior Customer Experience Champion

4 days ago

Manila, Metro Manila, Philippines Boldr Remote Full-time ₱600,000 - ₱900,000

Boldr is seeking a Senior Customer Advocate to engage with customers across multiple channels and support them in resolving inquiries about client products and services. You will collaborate with internal teams to ensure timely, professional service and ongoing process improvements, driving positive customer outcomes.

You will handle escalations, troubleshoot issues, and identify opportunities to enhance the customer experience while maintaining high empathy and courtesy in every interaction.

#J-18808-Ljbffr