Account Specialist
7 days ago
Job Qualifications:
- Candidate must possess at least a Bachelor's/College Degree in any field.
- At least 3 years of working experience in Sales-Retail/ General or equivalent is required for this position.
- Background/experience in Fast Moving Consumer Goods and Pharmaceuticals is an advantage.
- With exceptional verbal and written communication skills.
- Responsible for achieving maximum sales profitability, growth, and account penetration, ideal accounts receivable management within an assigned territory, and/or market segment.
- Effectively market and sell company products.
- Preferably residing in Baguio/La Union.
Job Description:
- Generates new and repeat sales by providing product and technical information promptly.
- Recommend alternate products based on cost, availability, or specifications.
- Present price, credit, and terms by standard procedures and customers' profitability profiles.
- Follow up for collection of payment.
- Accurately process customer transactions such as orders, quotes, or returns.
- Provide accurate information regarding the availability of in-stock items.
- Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
- Increase sales and average order size using cross-selling, up-selling, add-on sales, and offering promotional sale items.
- Educate customers about the terminology, features, and benefits of products to improve product-related complaints.
- Set up sales and customer satisfaction.
- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints.
- Setup and maintain customer files.
- Identify trends in customer satisfaction or dissatisfaction.
- Manage time effectively, meet personal goals, and work effectively with other members of the distribution team.
- Maintain proficiency in using personal computers, data entry terminals, and other common office equipment and software.
- Present a professional image at all times to customers and vendors.
Steeltech offers competitive benefits Enjoy the following perks when you start your career with us:
- Medical Health Benefits including HMO and Group Life Insurance
- Miscellaneous Allowances such as Meal & Medicine Allowance.
- Company Loans with 0% interest (e.g., Special Occasion Loan, Appliance & Gadget Loan, Education Loan).
- Fun working environment plus experience the best company events along with awesome prizes
Apply now and see what else we have in store for you
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