
Total Quality Management Assistant Manager
4 weeks ago
Join to apply for the Total Quality Management Assistant Manager role at Concepcion Business Services, Inc..
Responsibilities- Team collaboration that communicates with different levels of the organization to lead information related to quality assurance concerns and action implementation.
- Maintain and document quality audit initiatives to ensure that all SLAs have high quality.
- Establish, implement, and maintain the Critical Control Points Database.
- Prepare different reports in line with company objectives, including Daily Quality Score report, Performance Improvement Initiative report, and Monthly QA report.
- Conduct meetings with other departments to formulate improvement activities for quality issue reduction.
- Manage the operation of document control in the assigned department to ensure that all users have the latest revisions of appropriate documentation promptly.
- Implement and reinforce employees to comply with the company\'s policies.
- Identify processes and situations where an organization meets requirements and identify opportunities for improvements, such as developing ideas to improve overall quality in the process.
- Maintain an objective state of mind and appropriate level of professional skepticism, and perform all work with due care.
- Verify and document evidence of compliance and non-compliance, submit comprehensive reports on audit findings, and communicate on a timely basis.
- B.S. in Accountancy, Computer Science, or Industrial Engineering
- 4-6 years' work experience in Business & Systems Analysis / Risk Management / Finance / Accounting Audit / Internal Quality Audit
- Familiar with end-to-end Finance, Admin Services, Human Resources Services, IT Services and Quality Assurance Services design
- Familiar with Business Continuity Plan and Risk Management documentation
- Associate
- Full-time
- Quality Assurance
- Consumer Goods
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