Total Quality Management Assistant Manager

2 days ago

Ayala Alabang, National Capital Region, Philippines Concepcion Business Services, Inc. Full time
Overview

Join to apply for the Total Quality Management Assistant Manager role at Concepcion Business Services, Inc..

Responsibilities
  • Team collaboration that communicates with different levels of the organization to lead information related to quality assurance concerns and action implementation.
  • Maintain and document quality audit initiatives to ensure that all SLAs have high quality.
  • Establish, implement, and maintain the Critical Control Points Database.
  • Prepare different reports in line with company objectives, including Daily Quality Score report, Performance Improvement Initiative report, and Monthly QA report.
  • Conduct meetings with other departments to formulate improvement activities for quality issue reduction.
  • Manage the operation of document control in the assigned department to ensure that all users have the latest revisions of appropriate documentation promptly.
  • Implement and reinforce employees to comply with the company\'s policies.
  • Identify processes and situations where an organization meets requirements and identify opportunities for improvements, such as developing ideas to improve overall quality in the process.
  • Maintain an objective state of mind and appropriate level of professional skepticism, and perform all work with due care.
  • Verify and document evidence of compliance and non-compliance, submit comprehensive reports on audit findings, and communicate on a timely basis.
Minimum Qualifications
  • B.S. in Accountancy, Computer Science, or Industrial Engineering
  • 4-6 years' work experience in Business & Systems Analysis / Risk Management / Finance / Accounting Audit / Internal Quality Audit
  • Familiar with end-to-end Finance, Admin Services, Human Resources Services, IT Services and Quality Assurance Services design
  • Familiar with Business Continuity Plan and Risk Management documentation
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Quality Assurance
Industries
  • Consumer Goods

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