Quality Assurance Assistant Manager

1 week ago

Ayala Alabang, National Capital Region, Philippines Concepcion Business Services, Inc. Full time ₱1,200,000 - ₱2,400,000 per year
  • Responsible for team collaboration that able to communicate with different levels of the organization to lead necessary information related to quality assurance concern and action implementation.
  • Maintains and documents quality audit initiative to ensure that all SLA's have high quality.
  • Establishing, implementing, and maintaining the Critical Control Points Database.
  • Prepares different reports in line with company objectives, including Daily Quality Score report, Performance Improvement Initiative report, and Monthly QA report.
  • Conducts meetings with other departments to formulate improvement activities for quality issue reduction.
  • Manages the operation of the document control in the assigned department to ensure that all users have the latest revision of appropriate documentation promptly.
  • Implements and reinforces employees to comply company's policies.
  • Identifies processes, situations, etc., where an organization meets requirements and identifies opportunities for improvements. For example, to develop new ideas to improve overall quality in the process.
  • Maintains an objective state of mind and appropriate level of professional skepticism and perform all work with due care.
  • Verifies and documents evidence of compliance and non-compliance, submit comprehensive reports on audit findings, and communicate on a timely basis.

Qualifications:

  • B.S. Accountancy, Computer Science, or Industrial Engineering
  • 4-6 years' work experience in Business & Systems Analysis/ Risk Management/ Finance/Accounting Audit/ Internal Quality Audit
  • Familiar with end-to-end Finance, Admins Services, Human Resources Services, IT Services and Quality Assurance Services design
  • Familiar with Business Continuity Plan and Risk Management documentation

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