Media Client Services Executive
5 days ago
Direct message the job poster from Forbes Australia
Empowering Business Growth through ConnectionMedia Account Support Executive
Forbes Australia is the premier media brand for entrepreneurial success, igniting conversations with Australia's most influential leaders and changemakers across print, digital, video, thought leadership, and events.
We are seeking a Media Client Services Executive to support our commercial team by managing client relationships, tracking advertising performance, delivering strategic insights, and building compelling sales decks. You will play a critical role in ensuring advertisers achieve their campaign goals through detailed reporting, data analysis, and high-level client engagement.
Key Responsibilities- Client Campaign Success: Ensure clients receive exceptional service post-sale, managing all campaign deliverables across print, digital, video, and events.
- Campaign Performance & Insights: Track key campaign metrics (impressions, engagement, conversions, ROI) and translate them into actionable insights for clients.
- Strategic Client Reporting: Create and present performance reports that demonstrate campaign success, offering recommendations for optimization and upselling.
- Building Sales Decks & Client Proposals: Collaborate with the sales team to develop visually compelling, data-driven sales presentations that support renewals and upsells.
- Stakeholder & Client Relationship Management: Act as the key post-sale contact for advertisers, ensuring ongoing client satisfaction and retention.
- Collaboration with Sales & Marketing: Work with internal teams to ensure campaigns are executed flawlessly and client expectations are met.
- Industry & Competitor Insights: Keep up with digital and print media trends, helping clients understand new opportunities and best practices.
- Proven experience in media, advertising, or digital marketing account management.
- Minimum 3 years of experience working for an American, UK, or Australian company.
- Strong ability to analyze digital campaign performance data (Google Analytics, Meta Ads Manager, email marketing platforms).
- Experience in building sales decks or client presentations that translate data into compelling business insights.
- Highly detail-oriented with the ability to manage multiple clients and deadlines.
- Excellent client communication and relationship-building skills.
- Data-driven mindset – able to translate campaign metrics into actionable recommendations.
- Experience in B2B media sales, advertising, or digital marketing is highly preferred.
- Work with a globally recognized prestigious media brand.
- Join a dynamic, high-performing sales, marketing, and editorial team.
- Be at the forefront of media innovation in print, digital, and events.
Mid-Senior level
Employment typeFull-time
Job functionMarketing and Sales
IndustriesBroadcast Media Production and Distribution, Advertising Services, and Marketing Services
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