Email Solutions Specialist

4 weeks ago


Davao City, Davao, Philippines SMDigital-PH Full time

About the Email Solutions Specialist

This is a multi-functional role and is only for candidates looking for a GREAT experience, a fast-paced environment, meaningful responsibilities, and an ability to contribute and earn a great wage.

This is NOT for everyone.

You must be proactive, a strong communicator, well-organized, and recognize that YOUR role will make a meaningful difference IF you work hard and are successful.

This is NOT just a job, but a chance to build a foundation for a long-term career.

The Email Solutions Specialist Coordinator supports an Account Manager in a variety of duties. You will assist in the organization of email campaigns as well in as the development of marketing strategies. Your work is integral to the smooth operations of the marketing department as well as the acquisition of brand goals and long-term company growth.

Role Overview:

As an Email Solutions Specialist, you will be the go-to expert for clients using one of several leading platforms for email marketing, transactional messaging, and deliverability optimization. You will provide guidance on best practices, troubleshoot technical issues, and assist with IP management, authentication protocols, and sender reputation monitoring.

Key Responsibilities:

  • Assist clients in setting up and optimizing email campaigns using our platform.
  • Provide guidance on email deliverability best practices, including sender reputation management, authentication (SPF, DKIM, DMARC), and IP management.
  • Troubleshoot email-related issues, working with both customers and internal teams to resolve technical problems.
  • Educate customers on email compliance standards (CAN-SPAM, GDPR, etc.).
  • Collaborate with product and development teams to improve platform features and address client feedback.
  • Create and manage visual email automation workflows within the chosen email platform, as well as in Google Slides, Vibe, or any other collaborative tool.
  • Conduct training sessions and create documentation to enhance user adoption and success.
  • Monitor email performance metrics and recommend strategies to improve engagement and deliverability.
  • Create, present, and discuss email marketing campaign reports with clients in a 30-minute focused meeting on a monthly basis

Recommended Qualifications:

  • 2+ years of experience in email operations, deliverability, or a related role at a SaaS company or digital agency.
  • Strong understanding of IP management, email authentication protocols (SPF, DKIM, DMARC), and sender reputation.
  • Familiarity with email marketing platforms, ESPs, and SMTP relay services.
  • Experience troubleshooting email deliverability issues and working with ISPs or anti-spam services.
  • Knowledge of email compliance regulations (CAN-SPAM, GDPR).
  • Excellent communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work cross-functionally with customer support, product, and development teams.
  • Strong problem-solving skills and attention to detail.

Preferred Skills (Nice to Have):

  • Experience with email analytics tools and monitoring platforms (Postmaster Tools, BIMI, etc.).
  • Basic knowledge of HTML/CSS for email template troubleshooting.
  • Familiarity with API integrations related to email services.
  • Spanish speaking - a plus

Home Office Requirements:

  • A stable internet connection with at least 50 Mbps postpaid (must provide a screenshot of a speed test)
  • Backup Internet Connection (Prepaid Home WIFI Router or Pocket WIFI)
  • Computer (at least 16 GB RAM and Intel is i5 core processor or equivalent)
  • Noise-Cancelling Headset
  • Power Backup
  • Dual Monitor
  • Camera

Benefits:

  • Monthly Company Bonus Program
  • Paid Vacation Leave
  • Holiday Bonus
#J-18808-Ljbffr

  • Davao City, Davao, Philippines My Amazon Guy Full time

    OverviewJoin to apply for the Email Marketing Specialist role at My Amazon Guy. This is a remote position. We're looking for a data-driven Email Marketing Specialist to help grow revenue through email and SMS channels (Klaviyo and Postscript). This role is ideal for someone who enjoys building lifecycle campaigns, optimizing performance, and driving customer...


  • Davao City, Davao, Philippines Full Potential Solutions Full time $40,000 - $60,000 per year

    About Us Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to...


  • Davao City, Davao, Philippines People Matter PH Full time ₱480,000 - ₱720,000 per year

    As a Financial Solutions Specialist under the Bancassurance channel, you will be embedded within bank branches and responsible for offering tailored financial solutions to clients, promoting insurance and investment products. This role involves building strong relationships with bank staff and customers, understanding their financial goals, and delivering...


  • Davao City, Davao, Philippines TORCH Solutions on behalf of TORCH Solutions Full time ₱180,000 - ₱300,000 per year

    TORCH Solutions on behalf of TORCH Solutions is hiring a Full time Technical Support Specialist role in Davao City, Davao Region. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱17,000 - ₱18,000 per monthResponsible for incoming calls from the customers, answering questions and...


  • Davao City, Davao, Philippines Snapscale Full time ₱900,000 - ₱1,200,000 per year

    OverviewWe are seeking aMarketing Automation Specialistto support the development and implementation of automation solutions that enhance efficiency and scalability within our healthcare marketing operations. This role will collaborate closely with the Automation Product Manager and cross-functional teams to identify automation opportunities, execute product...


  • Davao City, Davao, Philippines Snapscale Full time ₱900,000 - ₱1,200,000 per year

    OverviewWe are seeking a Marketing Automation Specialist to support the development and implementation of automation solutions that enhance efficiency and scalability within our healthcare marketing operations. This role will collaborate closely with the Automation Product Manager and cross-functional teams to identify automation opportunities, execute...


  • Davao City, Davao, Philippines VXI Global Solutions Full time ₱500,000 - ₱1,000,000 per year

    Job DescriptionIt's fun to work in a company where people truly BELIEVE in what they are doing We're committed to bringing passion and customer focus to the business.Essential Duties & Responsibilities : Accepts responsibility for resolving problems which are assigned by Helpdesk in a timely mannerTimely response based on priority of the problemEnsures...


  • Davao City, Davao, Philippines Connext Global Solutions Inc Full time ₱900,000 - ₱1,200,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for a Lead Research Specialist who will be working with Connext's Client in the United States...


  • Davao City, Davao, Philippines Six Eleven Global Services & Solutions Full time ₱144,000 - ₱360,000 per year

    Six Eleven Global Services & Solutions is hiring a Full time Social Media Specialist role in Poblacion District, Davao Region. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱25,000 per month


  • Davao City, Davao, Philippines Six Eleven Global Services & Solutions. on behalf of Six Eleven Global Services & Solutions Full time ₱144,000 - ₱360,000 per year

    Six Eleven Global Services & Solutions. on behalf of Six Eleven Global Services & Solutions is hiring a Full time Social Media Specialist role in Poblacion District, Davao Region. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per month