Assistant Credit Manager

Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: Hybrid (open to at least 2x a week in the office)

Work schedule: 3PM to 11PM Manila time, but should be flexible to 9PM to 5AM Manila time

Pay range: Php 50,000 to Php 67,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for an Assistant Credit Manager to join our Global Credit Team. In this role, you'll manage credit and collections for Regular accounts and support the Credit Manager in leading a blended onshore–offshore team through process alignment and change. You'll also work with senior teams to integrate legacy finance operations and ensure compliance with audit, legal, GDPR, and credit insurance requirements, while maintaining strong stakeholder relationships.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as an Assistant Credit Manager?

As an Assistant Credit Manager, you will play a crucial role in driving the company's financial success by managing credit and collections performance against key metrics. It ensures responsible customer sales and maximises cash flow.

Your responsibilities will include:

• Guiding, mentoring, and developing a team, including recruitment, training, and performance management.
• Managing credit risk through proactive account review, dispute resolution, and enforcement of credit terms.
• Collaborating with Sales and Operations to deliver personalised service and client account planning.
• Monitoring aged debt, collections performance, and KPIs, while ensuring accurate, timely reporting.
• Supporting finance transformation by identifying and implementing process improvements.
• Making credit decisions on accounts up to £50k and escalating higher-value or delinquent cases appropriately.

What makes you the ideal candidate for this role?

The following will help you be an ideal candidate for this post:

• A degree or AAT/CICM or similar qualification (or currently studying towards one).
• Proven experience in global credit management, working with complex and high-volume accounts
• Excellent communicator and relationship-builder across all levels and cultures.
• Strong skills in Excel (e.g. pivot tables, VLOOKUP, IF formulas); SAP experience is a plus.
• A data-driven, analytical mindset with sound judgement and problem-solving ability.
• The ability to prioritise effectively, adapt to change, and remain calm and professional under pressure.

If you're passionate about balancing financial risk with customer relationships through credit control and have the desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners, we invite you to pursue your potential with us.

The deadline of application submission is on August 15th, 2025, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.

Please review the attached job description for further details on the role.