Facilities Management Officer

4 weeks ago

Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

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Title: Facilities Management Officer (Pasig)

Join our team as a Facilities Management Team Leader and take charge of the day-to-day operations, maintenance, and support services of JFC's facilities. You'll be responsible for ensuring compliance with facility standards, leading cross-functional teams, managing service vendors, and supporting workplace programs and infrastructure projects.

Job Description

Facilities & Operations Management

  • Lead the implementation of maintenance and operations plans aligned with building and professional standards
  • Conduct regular site inspections; oversee repairs, restorations, and upkeep
  • Monitor SLAs and team performance

Support Services Oversight

  • Supervise daily operations of office support services (e.g., housekeeping, security, shuttle, cafeteria, staff house, etc.)
  • Evaluate and improve support services delivery
  • Promote continuous improvement through shared services and quality systems
  • Enforce service level agreements (SLAs) with internal teams and vendors
  • Track vendor compliance and performance

Customer & Stakeholder Relations

  • Address service issues and customer feedback
  • Facilitate resolutions and lead monthly vendor performance reviews
  • Monitor and report budget usage
  • Identify cost-saving opportunities and process improvements

Project & Program Management

  • Lead space planning and facilities projects
  • Coordinate with internal teams on rollouts, safety audits, and compliance programs
  • Oversee emergency response planning and serve as site incident lead

Job Qualifications

  • Bachelor's degree in Mechanical or Electrical Engineering (BSME or BSEE)
  • Licensed Mechanical or Electrical Engineer
  • Minimum of 5 years experience in facilities or property management
  • Proven leadership, communication, and stakeholder management skills
  • Experience in SLA/vendor management, budgeting, and project implementation
  • Willing to travel and work onsite in Pasig

Jollibee Worldwide Pte. Ltd., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.

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