
HDSI: Patient Care Officer
3 weeks ago
The Patient Care Officer (PCO) is in charge of registration and patient data processing, such as treatment records and related health benefit or insurance information (Netsuite). Coding patient diagnoses and handling requests for payments from the health benefit administrator (HBA) or insurance company (HMO). Additional tasks may include promoting the clinic through flyering and related activities.
Duties and Responsibilities- Patient registration and identity validation
- Patient data processing such as treatment records and related health benefits or insurance information (Netsuite)
- Coding patient diagnoses and processing payments from HBA or HMO; verifies insurance coverage and obtains approval
- Promotion of clinic services to clients and accounts (e.g., flyering and related activities)
- Any task as assigned from time to time
- Graduate of any business-related, healthcare, or allied medical course (e.g., BSBA, BS Nursing, Health Care Services NC II)
- At least 1 year of experience in billing, cashiering, or HMO processing in a clinic or hospital setting is an advantage
- Familiar with common HMO processes, LOA requests, and claims submission
- Basic knowledge in clinic billing systems, POS operations, and medical terminology
- Proficient in Microsoft Office (Word, Excel) and electronic medical record (EMR) systems
- Strong attention to detail and accuracy in handling billing records and computations
- Excellent communication and customer service skills
- Trustworthy, organized, and able to handle confidential information with care
- Able to work in a fast-paced environment and manage multiple tasks
- Willing to be assigned to clinic branches and flexible with shifting schedules, including weekends and holidays
Pursuant to the Data Privacy Act of 2012 (R.A , its Implementing Rules and Regulations, and other issuances of the National Privacy Commission, RelianceCare Inc., or its subsidiary or affiliate (e.g., ActiveOne Health, Inc., and Health Delivery Systems, Inc. – also doing business under the name and style of "Flexicare Benefit Solutions and Healthfirst Clinic"), whichever is applicable to this form, commits to protect and keep the confidentiality, integrity, and availability of all personal data provided. It will only use personal information to process job applications. Any questions regarding the Company's privacy notice shall be coursed through its Data Protection Officer at the following emails: RCI - , ActiveOne - , or HDSI -
I have read and understood the above Notice and hereby give my consent to collect and process my personal data.
Seniority level- Entry level
- Full-time
- Other
- Wellness and Fitness Services
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