
Systems Engineer/IT Technical
4 weeks ago
We are seeking a motivated Technical Support Engineer to assist our customers with technical issues and provide exceptional support.
Responsibilities- Provide technical support via phone, email, and chat.
- Troubleshoot and resolve technical issues.
- Document customer issues and solutions.
- Collaborate with the engineering team for complex issues.
- Create and update support documentation.
- Bachelor's degree in Computer Science or related field.
- Experience in technical support.
- Strong knowledge of [specific technologies].
- Excellent communication skills.
- Problem-solving abilities.
- Customer-focused attitude.
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