Systems Engineer/IT Technical

6 days ago

Pasig, National Capital Region, Philippines Upcap Full time

We are seeking a motivated Technical Support Engineer to assist our customers with technical issues and provide exceptional support.

Responsibilities
  • Provide technical support via phone, email, and chat.
  • Troubleshoot and resolve technical issues.
  • Document customer issues and solutions.
  • Collaborate with the engineering team for complex issues.
  • Create and update support documentation.
Requirements:
  • Bachelor's degree in Computer Science or related field.
  • Experience in technical support.
  • Strong knowledge of [specific technologies].
  • Excellent communication skills.
  • Problem-solving abilities.
  • Customer-focused attitude.
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