IT Operations Engineer

4 weeks ago

Makati City, National Capital Region, Philippines ING Group Full time

Job Overview

Working as an IT Operations Engineer, you'll be managing infrastructure, operating systems, responding to incidents, keeping the environment secure, and automating repetitive tasks.

Key Responsibilities

  • Infrastructure Management
    • Managing Linux and Windows environments
    • Proficient in the command-line (RHCSA/RHCE certification or equivalent)
  • Virtualization
    • Managing virtualized environments (VMWare)
  • Containerization
    • Docker, Podman
    • Kubernetes, OpenShift
  • Networking
    • Firewall rules
    • DNS, DHCP
    • Network storage (NFS/NAS, SAN, CIFS/SMB)
    • Load balancing
  • Automation
    • Scripting knowledge to automate repetitive tasks
    • Building and integrating tools that will assist in improving system availability, reliability, and performance
    • Utilizing CI/CD tooling to automate (Azure DevOps, Jenkins)
  • Configuration Management
    • Enforcing configuration (Ansible, Puppet, Chef)
  • Monitoring and Troubleshooting
    • Performance monitoring
    • Proactively identifying problem areas of a system, i.e. software bugs, misconfigurations, bottlenecks
    • Trend analysis
  • Incident and Problem Management
    • Coordinating incident management and service restoration
  • Capacity Planning
  • Service Level Management
    • Proactive monitoring and adherence to SLAs
    • Holding IT Engineering, Security, and Architecture accountable for remediation of any SLA degradation
  • IT Key Controls
    • Ensuring that IT is 'in CONTROL' by holding IT groups accountable for adherence
    • Collating and providing necessary evidence to Auditors for these controls
  • Disaster Recovery (DR) & Business Continuity Planning (BCP)
    • High availability and resilience patterns

Key Capabilities/Experience

  • Work comfortably with Linux and Windows
  • Work with virtualization technologies such as VMWare
  • Develop and run applications in the cloud (Azure, AWS, GCP)
  • Containerize and orchestrate applications (Docker, OpenShift, Kubernetes, microservices)
  • Continuously integrate and deploy (CI/CD, Git, Jenkins, Ansible)
  • Comfortably write automation scripts (Bash, Go, Python)
  • Administer and query SQL
  • Work and analyze aggregated logs (ELK)
  • Configure networks (load balancing, firewalls)
  • Work with observability tools (Prometheus, Grafana)
  • Test automation (Cucumber, Selenium) - good to have
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