Credit Control Specialist

6 days ago


Manila, National Capital Region, Philippines Satellite Office Full time

CREDIT CONTROL ADMIN

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of the BEST among BPO companies worldwide.

WHAT IS A CREDIT CONTROL ADMIN?

Our awesome client, a company based in Australia, is looking for a CREDIT CONTROL ADMIN to be part of their team.

Role Description and Responsibilities

We are an Australian-based company specializing in the distribution of wholesale medical goods. We are looking for someone who thrives in a team environment (team of 6) and has a broad range of Credit/Customer Service skills. We are a team that knows when to put our heads down and work hard, while at the same time having a bit of fun. The role requires a mix of Customer Service and Credit skills as you will be required to have direct contact with customers both on the phone and on email. A motivated person with a strong sense of 'team' is a must, and you will be supported and encouraged by a team that looks after each other.

HEALTH AND SAFETY RESPONSIBILITIES:

  • Report any unsafe situations or equipment that you are aware of to the relevant manager.
  • Report any injury or near miss you are involved in to your manager within 24 hours either verbally or in writing using the incident report form.

POSITION RESPONSIBILITIES:

  • Raise ad hoc invoices
  • Taking customer phone calls
  • Working across multiple departmental email addresses
  • Account reconciliations
  • Investigate and resolve customer queries
  • Maintenance of customer accounts
  • Liaising with the Credit Controllers
  • Assist in other Admin areas as required

REQUIRED SKILLSET:

  • Excellent communication skills, both verbal and written
  • Intermediate Excel
  • Attention to detail
  • Prior experience in a Credit or Customer Service role
  • Accuracy
  • Team player
  • Must be willing to work Australian hours
  • Must be willing to work at Bonifacio Global City
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