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HR Operations Assistant Manager

4 weeks ago

Pasig, National Capital Region, Philippines JG Summit Holdings Inc. Full time
  • Operational Support: Help manage daily operations to ensure smooth processes. Coordinate with teams to resolve issues and deliver services on time. Ensure tasks are completed according to company policies and deadlines.
  • Team Leadership: Lead and support the team for high performance. Assist and train team members in solving operational problems. Monitor performance and give regular feedback for growth.
  • Compliance & Quality: Ensure operations meet company policies and legal standards. Monitor quality and ensure services meet expectations. Work with management to maintain risk and compliance checks.
  • Reporting: Create and analyze reports to present to senior management. Track performance and suggest improvements. Provide insights on operational challenges and successes.
  • Stakeholder Management: Communicate with internal teams and vendors for smooth operations. Resolve complex issues and ensure stakeholder satisfaction. Collaborate with other departments to align on priorities.
  • Project Support: Assist in managing and executing projects on time and within budget. Coordinate resources and timelines with the HR Operations Manager.

WHO ARE YOU?

  • Experience: 5-8 years of experience in operations management or a similar role within a shared service or multi-functional environment.
  • Education: Bachelor's degree in Business Administration, Operations Management, Psychology, Human Resources Management, or a related field.
  • Expertise: Adept in operations management and stakeholder management. Possesses strong organizational and multitasking skills, with the ability to manage multiple operational activities simultaneously. Has a background in supporting Agile and Design Thinking projects.
  • Amenable to Deployment: Must be willing to work within the JG Summit Holdings, Inc. Shared Services Arm (Aspen Business Solutions Inc.)

Skills:

  • Problem-Solving & Critical Thinking
  • Process Optimization & Efficiency
  • Agile Mindset & Design Thinking
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Human Resources

Industries

Holding Companies and Investment Management

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