Restaurant Systems Auditor
3 weeks ago
Restaurant Auditors conduct Service, Quality, & Systems Audit to different Cafes & Kiosks focusing on Front and Back of the House Operations and ensures that all Standards, Policies, and Processes are met by the Operations Team.
Job Responsibilities:
- Conducts store visits & validation audits on processes, facilities, machines, equipment, and waste management practices.
- Verifies the document production process to ensure compliance with established procedures and standards.
- Communicates audit findings by preparing reports.
- Monitors and enforces compliance with sanitation laws, regulatory bodies, and management policies.
- Investigates customer complaints and non-conformance.
- Develops, recommends, and monitors corrective and preventive actions.
- Provide improvement on Quality Management by reviewing and assisting in the development of Systems & Processes that would contribute to the improvement of the store's overall quality and service.
- Performs other tasks that may be assigned by the immediate supervisor.
Qualifications:
- Graduate of Bachelor's Degree in Food Technology or any science-based related course.
- With at least 1 year of relevant work experience.
- With knowledge in food safety practices/GMP/HACCP/FSSC.
- Knowledge in conducting Corrective and Preventive Action reports (CAPA).
- Has excellent oral and written communication skills with critical thinking skills.
- Has strong analytical skills and proactively resolve problems.
- Willing to do field work for at least 50-75% of the time and report in our secondary office location at ARCA South, Taguig City 1-4x or more per month depending on need.
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