IT Service Desk

YOUR ROLECEVA's first point of contact for IT related service requests, incidents, follow up and escalations in Mandarin.Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to CEVA Global employees.The Global IT Service Desk will operate 24x7 including...

About Our Ideal CandidateWe are looking for a highly motivated and organized individual who possesses excellent communication skills, both written and verbal, in Mandarin and English.The ideal candidate will have a strong background in IT and customer service, with experience in speaking and writing in Mandarin.Amenable to shifting schedules and able to work...

URGENT HIRING FOR IT SERVICE DESK INITIAL & FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JOB NOW BPO TSR EXPERIENCE IS ACCEPTED APPLY NOWSITE AVAILABLE (WORK ONSITE):ETON CENTRIS, QUEZON CITYPOSITION: IT SERVICE DESK (L1 & L2 AVAILABLE)JOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, resetting passwords, creating...

INITIAL AND FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT URGENT HIRING FOR IT SERVICE DESK START ASAPWORK ONSITE (SITES AVAILABLE):ETON CENTRIS, QUEZON CITYANGELES CITY, PAMPANGAPOSITION: IT SERVICE DESK (L1 & L2 AVAILABLE)JOB DESCRIPTION:Ensure timely response of all the tickets raised by the client end user.100% adherence to timeliness as per the priority of...

URGENT HIRING FOR IT SERVICE DESK VIRTUAL PROCESS NO ASSESSMENT START ASAPWORK ONSITE (SITES AVAILABLE):ETON CENTRIS, QUEZON CITYBGC, TAGUIG CITYPOSITION: IT SERVICE DESK (L1 & L2 AVAILABLE)JOB DESCRIPTION:Ensure timely response of all the tickets raised by the client end user.100% adherence to timeliness as per the priority of each issue, to manage client...

Job Overview:We are seeking an experienced Service Desk Lead to join our team at Wipro Limited. In this role, you will be responsible for leading a team of service desk agents and providing guidance on customer support and resolution.About the Role:Support the service desk agents in prompt delivery & customer service.Advise and collaborate with the agents on...

About UsIT by Design Philippines Inc. is a leading provider of managed services, specializing in IT support, service desk operations, and technical service management. We are committed to delivering exceptional customer experiences and providing high-quality technical support to our clients.Our ValuesCustomer-centricity: We put our customers at the heart of...

Service Desk (ITSD) / Help Desk / IT SupportLocation: Bonifacio Global City, TaguigSalary: PHP 30,000 - PHP 35,000 + 10-15% night differentialHMO on Day 1NO HASSLE, VIRTUAL HIRING PROCESS.What You'll DoDeliver first-line technical support to both internal and external clients.Troubleshoot and resolve IT-related issues and service requests promptly and...

IT SERVICE DESK / Technical Support Representative | UP TO ₱40K PACKAGE (DEPEND ON EXP.) | VIRTUAL PROCESS | ETON CENTRIS, QC | AT LEAST HS GRAD.Positions Available:IT Service DeskSalary Offer: ₱24,000 to ₱38,000 Basic Pay + ₱2,400 NTASchedule: Dayshift Account Available as well as Nightshift/ShiftingWork Set-up: OnsiteLocation: Eton Centris, Q.C....

As a Technical Service Representative, you will be the primary point of contact for IT related issues and incidents within CEVA Global.You will be responsible for providing timely and effective support to employees, ensuring that all service requests are handled efficiently and effectively.The role requires a high level of technical knowledge and...

Do:Support the service desk agents in prompt delivery & customer service.Advise and collaborate with the agents on current issues and work towards the resolution of tickets.Manage and coordinate escalated work orders from the Service Desk team that require additional troubleshooting and follow-up.Coordinate with other IT teams as appropriate for closure of...

URGENT HIRINGIT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE- Location: BGC, Taguig (Hybrid, 12 days onsite per month)- Schedule: Shifting / Night Shift- Salary: 25,000 gross- Start Date: March 17, 2025QUALIFICATIONS:Open for Undergrads, Vocational, Diploma, or Bachelor's Degree6 months to 1 year experience in Service Desk or TSRMust have background that...

**Job Description:**We are looking for an experienced IT Service Desk Manager to lead our team in delivering exceptional customer service. This role involves managing service desk tickets, troubleshooting technical issues, and providing training and guidance to junior staff members.

We are looking for a Service Desk Manager to join our team at weSource Management Consultancy Firm. This role is responsible for managing the service desk function, ensuring high-quality service delivery, and maintaining strong relationships with clients.About the PositionThe ideal candidate will have experience in IT service management, excellent leadership...

About the Role:The IT Service Desk Manager will be responsible for managing the service desk team and ensuring timely resolution of client issues. The ideal candidate will have a strong background in IT service management, excellent leadership skills, and the ability to communicate effectively with stakeholders.Responsibilities:Support the service desk...

Nityo Infotech Services Philippines Inc. is seeking a skilled IT Service Desk Trainer/Lead to join our team. This role requires strong technical knowledge and leadership skills, with the ability to train and develop our service desk staff.Key Responsibilities:Develop and deliver training programs for service desk staffProvide technical support and guidance...

About the RoleThis is a unique opportunity to lead our Help Desk Operations as a Help Desk Operations Leader. You will be responsible for coordinating and managing the service desk team to respond to customer inquiries and resolve issues in a timely manner.Responsibilities:Manage the service desk team to ensure all customer queries are responded to within...

Requisition ID: 48029City: ManilaCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and...

**About Us**SCALABLE OS CORP. is a leading provider of managed services, committed to delivering exceptional IT support and solutions to our clients. We are currently seeking a skilled IT Service Desk Representative to join our team and play a key role in providing top-notch technical support and service desk solutions.About the Role:This role will involve...

The IT Service Desk Analyst is primarily responsible for the management of the Information and Communications Technology Division (ICTD) raised tickets by performing initial assessment and proper delegation of tickets to correct technicians based on required specialization. As part of ticket management responsibility, the role also serves as the overall...