Healthcare Online Assistant

1 week ago

Malabon, Philippines Orbit Teleservices Full time
Overview

Healthcare Online Assistant - Chat/Email - Weekends Off role at Orbit Teleservices.



Responsibilities
  • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution.
  • Accurately document customer interactions, transactions, and order details within the system.
  • Keep up to date with company policies, procedures, and services to deliver reliable information to customers.
  • Support a positive and team-oriented work environment.
  • Perform basic troubleshooting tasks when required.


Job Qualifications
  • Must have completed at least a high school education or equivalent; college undergraduates are welcome.
  • Previous experience in a similar role is an advantage but not required.
  • Must be able to work on-site.
  • Willing to attend interviews conducted on-site.


Seniority level
  • Entry level


Employment type
  • Full-time


Job function
  • Health Care Provider


Industries
  • Advertising Services
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