Healthcare Customer Service Representative

1 week ago

Malabon, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱250,000
Job Summary

We are seeking an experienced and professional individual to fill the role of Healthcare Online Assistant. This is a full-time position that involves handling customer inquiries, issues, and complaints via chat or email.


Responsibilities
  • Provide top-notch customer service by responding to inquiries in a timely and effective manner, escalating complex concerns as needed.
  • Maintain accurate records of customer interactions and transactions within our system.
  • Stay up-to-date with company policies, procedures, and services to ensure seamless communication with customers.
  • Foster a positive work environment by working collaboratively with team members.
  • Perform basic troubleshooting tasks when required.

Requirements
  • A minimum high school education or equivalent is required; college undergraduates are welcome.
  • Prior experience in a similar role is advantageous but not essential.
  • Ability to work on-site is mandatory.
  • Flexibility to attend on-site interviews is necessary.

Work Environment
  • This is an entry-level position suitable for those looking to kickstart their career in healthcare.

Employment Details
  • This is a full-time employment opportunity.

Industry Expertise
  • This role falls under the health care provider category.

Industries
  • The Advertising Services industry is where this role will be operating.

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