Order Fulfillment Associate

2 weeks ago


Manila, National Capital Region, Philippines Enabled Full time

JOB SUMMARY: The Fulfillment Associate will be responsible for managing the fulfillment process from order receipt to delivery. They will ensure accuracy, timeliness, and customer satisfaction across multiple platforms. This role requires a detail-oriented individual with excellent organizational skills and a strong understanding of e-commerce fulfillment.

RESPONSIBILITIES:

  1. Receive, process, and fulfill customer orders accurately and efficiently using Lazada, Shopee, and TikTok Shop Seller Center.
  2. Process orders received through Ecommerce platform and internal orders.
  3. Monitor stock availability and coordination of stock availability to ensure on fulfilling customer's orders.
  4. Collaborate with other departments to ensure a high shipping and delivery rate.
  5. Coordinate with shipping carriers to schedule pickups, generate shipping labels, and ensure timely delivery of orders to customers.
  6. Conduct quality checks on products after picking to ensure they are accurate according to the picklist.
  7. Resolve customer complaints and platform disputes efficiently and in a timely manner.
  8. Identify opportunities to streamline and optimize the fulfillment process.
  9. Prepare reports and provide insights as requested.
  10. May be assigned other relevant duties as needed.

QUALIFICATIONS:

  1. Graduate of any four-year bachelor's degree.
  2. Proven experience in e-commerce fulfillment or a similar role within the retail industry.
  3. Proficiency in using Ecommerce platforms like Lazada, Shopee, and TikTok Shop Seller Center.
  4. Familiarity with using ERPS, WMS, and OMS.
  5. Strong attention to detail and accuracy in order processing.
  6. Good communication skills and the ability to professionally interact with customers.

Benefits:

  1. Basic Pay.
  2. Government-mandated contributions.
  3. Sick Leaves and Vacation Leaves upon hiring.

Perks:

  1. HMO.
  2. Monthly merit-based incentives.
  3. Employee discount.
#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines Enabled Full time

    Job OverviewThe Enabled organization is seeking a detail-oriented and organized individual to fill the role of Order Fulfillment Associate. This position is responsible for managing the fulfillment process from order receipt to delivery, ensuring accuracy, timeliness, and customer satisfaction across multiple platforms.Key Responsibilities:Process orders...


  • Manila, National Capital Region, Philippines Concepcion Business Services, Inc. Full time

    **Company Overview:**We are Concepcion Business Services, Inc., a leading provider of business solutions. Our team is dedicated to delivering exceptional services that meet the needs of our customers.**Job Summary:**We are seeking an experienced Order Fulfillment Associate to join our team. The successful candidate will be responsible for ensuring customer...


  • Manila, National Capital Region, Philippines RBOX INTERNATIONAL SOLUTIONS INC. Full time

    Job OverviewRBOX INTERNATIONAL SOLUTIONS INC. is seeking an Order Fulfillment Specialist to join our dynamic Operations team.The ideal candidate will possess a strong attention to detail, excellent communication skills, and a thorough understanding of order fulfillment processes within the wholesale distribution industry.


  • Manila, National Capital Region, Philippines Concepcion Business Services, Inc. Full time

    **About the Role:**This Order Fulfillment Associate position requires excellent communication and organizational skills, attention to detail, and ability to work effectively in a fast-paced environment.**Responsibilities Include:**Managing customer orders from receipt to delivery, ensuring accuracy and timeliness.Collaborating with cross-functional teams to...


  • Manila, National Capital Region, Philippines RBOX INTERNATIONAL SOLUTIONS INC. Full time

    Job Overview:RBOX INTERNATIONAL SOLUTIONS INC. is seeking a highly skilled Order Fulfillment Specialist to join our dynamic Operations team. As an integral part of this role, you will play a pivotal role in ensuring the smooth and accurate processing of customer orders.Main Responsibilities:Order Entry and Verification:Receive and review customer purchase...


  • Manila, National Capital Region, Philippines RELX Full time

    Job DescriptionAs a Sales Support Admin I, you will be responsible for providing exceptional customer service and support to our clients. This role involves working closely with various teams to ensure timely and accurate order fulfillment.ResponsibilitiesOrder Entry: Enter orders for Lexis Nexis products and communicate with internal and external...

  • Order fulfillment CSR

    4 weeks ago


    Manila, National Capital Region, Philippines Satellite Office Full time

    Order Fulfillment CSRWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.What is an Order Fulfillment CSR?Our awesome client is looking for a Order Fulfillment...

  • Logistics Associate

    7 days ago


    Manila, National Capital Region, Philippines Concepcion Business Services, Inc. Full time

    **Job Description:**The Order Fulfillment Associate plays a critical role in ensuring customer satisfaction by delivering high-quality order fulfillment services. This includes reviewing and recommending order clean-up, driving second action if fulfillment will be delayed.**Responsibilities Include:**Booking and processing customer orders efficiently and...


  • Manila, National Capital Region, Philippines AS White Global Full time

    The Order Fulfillment Coordinator role is a critical position within our organization, responsible for ensuring timely and efficient delivery of orders to our clients.Key Responsibilities:Validate work orders from the Retrieval Department before contacting clientsReview cancellations and settled orders for proper closing statements before routing to...


  • Manila, National Capital Region, Philippines Lalamove Full time

    We are looking for a skilled Corporate Operations Associate to join our team at Lalamove.Job DescriptionYour primary responsibility will be to coordinate and match orders between clients and delivery riders, ensuring timely, accurate, and efficient fulfillment of orders.Key Skills:Excellent communication and problem-solving skills.Ability to work in a...


  • Manila, National Capital Region, Philippines F Gheewala Human Resource Consultants Full time

    We at F. Gheewala Human Resource Consultants provide talent acquisition and management solutions whilst maintaining an easy-to-access, agile, flexible and local approach to source the Right manpower for the Right role at the Right time (3R). Our high-quality HR services have helped us gain accolades from our clients and become one of the Top Overseas...


  • Manila, National Capital Region, Philippines RELX Full time

    Role and ResponsibilitiesThis role involves working closely with various teams to ensure timely and accurate order fulfillment. The successful candidate will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesOrder Fulfillment: Enter orders for Lexis Nexis products and communicate with internal and...


  • Manila, National Capital Region, Philippines Satellite Office Full time

    ORDER MANAGEMENT ASSOCIATEWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS AN ORDER MANAGEMENT ASSOCIATE?Our awesome client, a leading company based...


  • Manila, National Capital Region, Philippines ACCPRO International Full time

    Job Summary: ACCPRO International is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for assisting members with their orders, accounts, and other services. Your primary goal will be to provide a high standard of customer service, responding promptly to member inquiries...


  • Manila, National Capital Region, Philippines Private Advertiser Full time

    About the Job">We are looking for a skilled Order Management Representative to join our team in Ortigas, Pasig City.">This role involves providing professional resolutions and advice on order management inquiries ranging from order entry to order status/follow-up to delivery within a timely manner based on defined processes.">Responsibilities">">Create and...


  • Manila, National Capital Region, Philippines LALAMOVE PHILIPPINES INC. Full time

    LALAMOVE PHILIPPINES INC. is committed to delivering exceptional customer experiences through our on-demand delivery platform.We aim to empower communities by making delivery fast, simple, and affordable, and we believe that by working together, we can achieve this goal.About the PositionThe role of Corporate Sales Associate involves providing exceptional...


  • Manila, National Capital Region, Philippines Enabled Full time

    Job SummaryThe Enabled organization is seeking a highly organized and detail-oriented individual to fill the role of Order Fulfillment Associate. This position is responsible for managing the fulfillment process from order receipt to delivery, ensuring accuracy, timeliness, and customer satisfaction across multiple platforms.Main Responsibilities:Process...


  • Manila, National Capital Region, Philippines Locad Full time

    About UsLocad is a cutting-edge logistics engine that helps e-commerce brands streamline their order fulfillment across diverse regions. Our innovative platform synchronizes inventory levels, streamlines order processing, and optimizes supply chain operations.**Our Goals:**To propel businesses forward with faster shipping, reduced costs, and increased growth...


  • Manila, National Capital Region, Philippines SC Johnson Full time

    As a skilled Fulfillment Operations Manager, you will drive efficient customer order fulfillment processes at SC Johnson. Your expertise will be essential in streamlining order receipt, processing, and delivery, ensuring seamless customer experiences.About the RoleYou will lead cross-functional teams, including LSPs and local country teams, to deliver...


  • Manila, National Capital Region, Philippines John Clements Consultants, Inc. Full time

    Job OverviewWe are seeking a highly skilled Order Management Associate to join our team at John Clements Consultants, Inc.