Accounting - Service Delivery Analyst
3 weeks ago
Discover your 100% YOU with MicroSourcing
Position: Accounting - Service Delivery Analyst
Location: Ortigas, Pasig
Work setup & shift: OnSite | Day shift
Why join MicroSourcing?
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Our client, ReSource Pro, is a 21-year-old leading provider of integrated, innovative operational solutions to US-based insurance organizations, including brokers, managing general agents, carriers, and third-party administrators. The Company services its clients through a large and growing base of more than 10,500 employees based in the U.S., China, India, and Serbia with 400+ clients.
Your Role:
As an Accounting - Service Delivery Analyst, you will:
- Processing: Operate client systems and handle moderately complex accounting tasks (e.g., invoicing, performance analysis, financial statement review, bank reconciliation in QuickBooks). Adhere to ReSource Pro's and client's information security policies.
- Operation Optimization: Identify operational issues and propose solutions. Streamline established procedures for efficiency.
- Customer Experience: Communicate with clients via email with minimal supervision. Respond promptly and report issues to the supervisor in a timely manner.
- Auditing and Troubleshooting: Implement and run audit reports to identify performance gaps. Troubleshoot and resolve issues promptly.
- Training & Other: Develop individual training plans and deliver training. Generate, analyze data, and create reports. Assist with new task onboarding.
What You Need:
Non-negotiables
- Accounting degree
- Excel minimums: V-lookup, pivot table, working knowledge of basic formulas
- Working with a team remotely (or leading a team)
- Good communication in email and on ZOOM/Teams
Preferred skills/expertise
- Experience in Insurance or Real estate a plus
- Quickbooks/Salesforce a plus
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%
For more information, visit https://www.microsourcing.com/
*Terms & conditions apply
#J-18808-Ljbffr-
Service Delivery Analyst
4 days ago
Manila, National Capital Region, Philippines Netflix Full timeNetflix Service Delivery Analyst - HR OperationsWe are seeking a dedicated and detail-oriented HR Service Delivery Transition Analyst to join our dynamic team. As an HR Service Delivery Transition Analyst, you will play a critical role in ensuring the seamless transition of work to the Service Delivery team from both new and existing Global Business...
-
Client Service Delivery Analyst
2 weeks ago
Manila, National Capital Region, Philippines Beautiful Lions Corporation Full timeAbout the Role:Job OverviewThis is an exciting opportunity to join our Client Support team at Beautiful Lions Corporation as a Client Service Delivery Analyst. In this role, you will be responsible for handling client inquiries, providing solutions, and ensuring seamless customer experiences.ResponsibilitiesThe successful candidate will be accountable...
-
Service Delivery Professional
7 days ago
Manila, National Capital Region, Philippines MicroSourcing Full timeJob DescriptionAs an Accounting - Service Delivery Analyst, your duties will include:Processing: Operate client systems and handle moderately complex accounting tasks (e.g., invoicing, performance analysis, financial statement review, bank reconciliation in QuickBooks).Operation Optimization: Identify operational issues and propose solutions to streamline...
-
Business Financial Analyst
3 days ago
Manila, National Capital Region, Philippines Fujitsu Philippines Global Delivery Center Full timeFujitsu Philippines Global Delivery Center is a leading provider of IT services, with a strong focus on innovation and customer satisfaction.About Our ServicesWe offer a range of services, including financial accounting, order management, procurement, billing, and projects, designed to meet the needs of our customers.Job DescriptionWe are seeking a highly...
-
Service Delivery Analyst
2 weeks ago
Manila, National Capital Region, Philippines Ubiquity Full timeAbout the JobThe Service Delivery Analyst role at Ubiquity is a key position that plays a critical part in driving business objectives and ensuring Service Level Agreements (SLAs) are met.This role involves proactively managing contacts and queues in real-time, ensuring that planned and scheduled activities are delivered and adhered to. You will work closely...
-
HR Service Delivery Transition Analyst
3 weeks ago
Manila, National Capital Region, Philippines Netflix Full timeNetflix HR Service Delivery Transition Analyst in Manila, PhilippinesNetflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films, and games across a wide variety of genres and languages. Members can play, pause, and resume watching as much as they want, anytime, anywhere, and...
-
IT Service Delivery Coordinator
1 week ago
Manila, National Capital Region, Philippines Kroll Full timeSenior Service Desk Analyst, ResolverJob Summary:As a Senior Service Desk Analyst, you will play a critical role in delivering exceptional technical support and resolving complex issues for our clients. This is an exciting opportunity to join our dynamic Service Desk Team and contribute to our success.About the Role:The successful candidate will have a...
-
Financial Analyst Professional
2 weeks ago
Manila, National Capital Region, Philippines Fujitsu Philippines Global Delivery Center Full timeFujitsu Philippines Global Delivery Center is a leading provider of IT services, renowned for its expertise in business process management, application support, infrastructure services, and service desk solutions.Job Description:As a Financial Analyst Professional, you will be responsible for applying accounting rules and procedures to ensure compliance with...
-
Accounting and Financial Analyst
7 days ago
Manila, National Capital Region, Philippines MicroSourcing Full timeAbout the RoleWe are seeking an Accounting - Service Delivery Analyst to join our team at MicroSourcing. In this role, you will operate client systems and handle moderately complex accounting tasks, such as invoicing, performance analysis, financial statement review, and bank reconciliation in QuickBooks.Your primary responsibility will be to process client...
-
Technical Service Delivery Lead
3 weeks ago
Manila, National Capital Region, Philippines Security Bank Corporation Full timeRole Definition:The IT Service Delivery Lead leads the business segment's dedicated service delivery team which is composed of a team of systems analysts and technology delivery managers, reporting directly to BU Technology Heads.He/She is accountable for technology service delivery for their dedicated Business Segment. The Service Delivery Lead partners...
-
Service Delivery Coordinator
7 days ago
Manila, National Capital Region, Philippines Manpower Philippines Full timeService Delivery CoordinatorManpower Philippines is seeking a Service Delivery Coordinator to join our team. In this role, you will be responsible for coordinating the delivery of services related to inventory and fixed asset accounting.Key Responsibilities:Coordinate with stakeholders to ensure smooth service deliveryMonitor and track progress against key...
-
Service Delivery Manager
1 week ago
Manila, National Capital Region, Philippines HSBC Electronic Data Processing (Philippines) Inc. Full time**About HSBC**HSBC is a leading global banking group with operations in over 80 countries. We are committed to building a culture where all employees are valued, respected and opinions count.We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse...
-
Business Analyst, Project Delivery
1 week ago
Manila, National Capital Region, Philippines Nexus Recruitment Group Full timeAbout the PositionNexus Recruitment Group is seeking a talented Business Analyst to support the delivery of full-service projects. The ideal candidate will possess excellent project management skills, strong analytical abilities, and strong client relations capabilities.Key Responsibilities:Analyze business needs and develop project plans to ensure...
-
Delivery Account Specialist
2 weeks ago
Manila, National Capital Region, Philippines eClerx Full timeJob Description OverviewWe are seeking an experienced account delivery manager with a strong background in technical support/help desk processes and senior leadership roles. This individual will be responsible for managing key customer accounts, ensuring compliance with terms of Service Level Agreements (SLAs), and coordinating with service delivery teams.
-
Service Delivery Lead
5 days ago
Manila, National Capital Region, Philippines Deloitte PLT Full timeAs a Service Delivery Lead, you will be responsible for ensuring that service delivery and service support processes are on track for the consistent delivery of a high level of client service in an effective and cost-efficient manner.You will take accountability for service delivery performance, meeting customer expectations, and driving future demand....
-
Project Delivery Specialist
3 days ago
Manila, National Capital Region, Philippines AI Gruyal Accounting and Management Services Full timeAI Gruyal Accounting and Management Services is expanding its IT capabilitiesWe seek an experienced IT Project Manager to join our team and lead the delivery of complex IT projects. The successful candidate will be responsible for creating detailed project scopes, objectives, and deliverables, ensuring technical feasibility and timely delivery. Additionally,...
-
Service Delivery Nurse
1 day ago
Manila, National Capital Region, Philippines GGIS Services Full timeKey ResponsibilitiesProvide service delivery support in healthcare accounts ensuring quality care and efficient service operations.Collaborate with healthcare teams to improve service quality and meet client expectations.Maintain accurate patient records and documentation as required.Ensure compliance with healthcare regulations and internal...
-
IT Service Delivery Professional
6 days ago
Manila, National Capital Region, Philippines Prime System Solutions Full timeWhy Join Us:At Prime System Solutions, we offer a dynamic and challenging environment for our NOC Analysts. As a NOC Analyst, you will have the opportunity to work with cutting-edge technologies, collaborate with a global team, and stay ahead in the ever-evolving IT landscape.Your Benefits:Cloud Platform Experience: Work with leading cloud platforms to...
-
IT Service Delivery Supervisor
2 weeks ago
Manila, National Capital Region, Philippines Concerted Management Corporation Full timeAbout UsConcerted Management Corporation, the support group of Motortrade Nationwide Corporation—the number one motorcycle dealer in the Philippines—is responsible for ensuring that all Motortrade branches nationwide receive seamless and reliable IT services. Our mission is to empower our business operations by providing top-notch IT support, systems...
-
HR Service Delivery Associate
3 weeks ago
Manila, National Capital Region, Philippines BIPO Service Philippines Inc. Full timeThe HR Service Delivery Associate - PAYROLL position involves managing small to large HR projects.This position requires significant attention to detail and the ability to manage multiple tasks with geographicallyseparated teams.Responsibilities:Assist and perform end-to-end global mobility activities and lead projects in compliance with established...