Operations Assistant
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Duties and Responsibilities
- 1. Draft NTEs and send to Legal Team for review; Assist with gathering necessary supporting details/clarifications for Legal's DA processing;
- 2. Encode original DTRs for billing processing;
- 3. Sort DTRs and double-check to avoid billing problems to be forwarded to TG Head Office;
- 4. Assist with the preparation and issuance of EPE remotely;
- 5. Prepare REC and send supporting documents to HRS for NEC preparation;
- 6. Encode employee data in general monitoring and ensure up-to-date employee headcount;
- 7. Update operations manpower headcount, deployed per branch, deployed per site admin, and relievers headcount;
- 8. Email data of employees for mancost requests, including current position, salary, allowance, date hired, etc.; upload to drive and update client;
- 9. Prepare deployment letter for the newly hired and upload 201 files and coordinate with the recruitment team or the deployment schedule;
- 10. Monitor LOA requests and update status if LOA is received, for extension, and/or for transfer clinic;
- 11. Monitor APE status of employees, and update the medical status, medical recommendations, and TG ESH evaluation;
- 12. Assist with employee concerns regarding HMO and Company ID;
- 13. Monitor training of personnel and coordinate with HCM team for the training schedule; Monitor attendance of employees;
- 14. Update TESDA, APE, and driver's license renewal status (within 3 mos. Prior to expiration);
- 15. Prepare Supplies Requisition/Request/Service Request Forms and receive Original/Soft Copy of Receipts and Delivered Requests
- 16. Assist employees in any government benefit availment or application;
- 17. Assist in personnel concern;
- 18. Prepare and encode PRFs to HRIS for HR approval;
- 19. Prepare and endorse RFP/MRF/PR to Operations Supervisor for processing;
- 20. Prepare and endorse Payment Request Form/Cash Advance/Liquidation/Replenishment to Finance;
- 21. Prepare and submit reports and documentation, as required by management; and
- 22. Perform other tasks that may be assigned from time to time.
Qualifications
- Must have very good command of English and Filipino languages; Proficiency in other dialects is a plus;
- Must have excellent communication, presentation, and interpersonal skills; can deal with people at all levels;
- Proficiency in using Microsoft Office – Word, Excel, Powerpoint; preferably knows how to use Canva; and
- Willing to render/work overtime when necessary.
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