Sales Events Manager
2 days ago
On-site - Taguig 1-3 Yrs Exp Diploma Full-time
Job DescriptionDescriptionFilinvest Hotel: CRIMSON RESORT & SPA BORACAY
In accordance with the policies, procedure and standards of Chroma Hospitality and Crimson Resort & Spa, Boracay, and under the general guidance and supervision of the General Manager, directs all hotel operations, and assesses, evaluates, and meets the short and long-term needs of the hotel to ensure its success.
Responsibilities- Supports and acts in accordance to the approved Banquet Sales Action Plan to boost the sales strategy.
- Solicit banquet business within the assigned area of assignment: Weddings, Other Socials, Corporate residential, and Non-residential meeting groups.
- Prepare all standard documents and correspondences required to ensure all clients' requirements are met, and to ensure smooth flow of events internally.
- Attend to inquiries in a timely manner through email, mobile phone, telephone, and other online channels.
- Coordinate impressive and well-planned familiarization and site inspections with Banquet Sales Coordinator or Operations Team in CRSB property.
- Follow-up status of tentative MICE bookings with Room Sales counterpart.
- Review signed contracts turned over by Room Sales.
- Handle all room accommodation assignments of Weddings and Other Socials booking, function meal and set-up arrangements including submission of menu proposals and billing arrangements of group or event assigned by DOBE.
- Establish and review cut-off dates for final function room requirements, obtain the convention or meeting format/program and apply it to available public space; recommend the program or format to the meeting organizer.
- Review all charges with the meeting organizer through Banquet Sales Coordinator to expedite billing.
- Sell other hotel facilities and services as required by clients.
- Meet with clients and attend to the details of their events (including weddings; internal meetings and external meetings, etc.).
- Ensure Banquet Contracts and Payments are done in a timely manner based on standard hotel policies.
- Liaise with other departments to provide exceptional service for guests.
- Provide input for hotel improvement relating to Banquet products and services.
- Assist with promotions and other sales activities, where requested.
- Assist in organizing trade shows, functions and exhibitions where applicable and advised by Superiors.
- Attend networking events that can enhance hotels contacts and business opportunities.
- Maintain professional relationships with local suppliers/partners.
- Grow network of suppliers/partners/accounts that may have the ability to recommend or refer future business clients/opportunities for the hotel.
- Work with Department Head to achieve departmental revenue targets.
- Monitor competitors banquet performance and share relevant information to keep abreast in the industry trends and market conditions.
- Be present by customers constantly. Must be available to solve problems and/or suggest alternatives to previous arrangements.
- Closely liaise with Banquet Sales Coordinator in property to oversee customer experience during their stay in the hotel.
- Must be present on property to manage pre-event up to conclusion of event depending on the needs and/or requirements of client.
Please refer to job description.
Working LocationIf the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately:
- Withholds your ID.
- Requires you to provide a guarantee or collects property.
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