Sales and Operations Administrator, Hardware

4 weeks ago

Manila, National Capital Region, Philippines Audinate Full time

Find Your Connection to Endless Possibilities

Are you a Sales or Operations Administrator looking looking for the next step in your career? If the opportunity to work in a global industry leader with a diverse culture excites you, this may be the role for you.

With Audinate, you'll find your connection to the world of sound and vision.

We lead the world in AV networking media to pioneer the way people see and hear. Our products seamlessly manage hundreds of audio and video channels with one network, making us the industry standard. You'll find us in the largest companies and institutions like the Sydney Opera House, NFL Media Headquarters, Microsoft, and even a 900-year old cathedral featured in Harry Potter.

Our core values are the foundation of everything we do: Excellence, Courage, Integrity, Innovation, and Teamwork.

If this resonates with you, this is the place for you.

What you'll experience with us

No matter your role, you'll feel part of our team and contribute to pioneering the future of AV so that everyone can be seen and heard.

In addition to a competitive salary, annual bonus and equity incentive plan, you'll be part of our diverse, values-based culture. You'll also enjoy a range of benefits, such as flexible working (2 days per week in office), home office support, and health & life insurance coverage.

What you'll be working on

As a Sales and Operations Administrator you will be processing orders, invoicing clients, processing shipments, following up inquiries from clients and suppliers and updating and maintaining customer records.

Success in this role requires attention to detail, a high level of organisation and coordination with cross-functional teams such as Sales, Manufacturing, Supply Chain and Finance.


You will
  • Own the sales admin process for hardware products and help maintain and improve customer contracts and relationships
  • Maintain accurate information and address data anomalies by processing high integrity data in Salesforce for accounts, opportunities, customer contacts, renewal pipeline, and forecasts
  • Use Salesforce to process quotes and subscription renewals and NetSuite for processing and billing sales orders
  • Coordinate with the Finance team to address and resolve credit management issues, ensuring seamless financial processing.
What we're looking for
  • We're looking for a sales admin wizard with 3+ years' experience in a similar role
  • You'll be proficient with Salesforce (CPQ) and NetSuite (preferred) or an equivalent ERP system
  • A strong customer focus with good negotiation, and relationship-building skills and the ability to handle complex customer situations
  • Strong communication skills in English, both verbally and in writing are key. Additional skills in Mandarin or Cantonese language would be desirable but are not essential
  • The ability to foster positive rapport with multinational team members in a global environment

If you're a sales analyst or operations admin looking for an opportunity to make a difference we may be on the same wavelength.

Apply now and submit your resume and cover letter.

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